Sr. Manager, Endpoint Management

RTX; Oregon; Hybrid; USD 132,000 - 252,000; Full time

Benefits offered by this job

Parental leave

Flexible work schedules

Educational assistance

Backup care

Job summary

RTX is seeking a Senior Manager of Endpoint Management to lead the implementation and integration of Windows and Mac endpoint solutions, including SCCM, Tanium, JAMF, and Intune. You will oversee the migration to Intune and maintain a secure Mac standard operating environment.

You will manage a team of 8–10 professionals, develop documentation, and collaborate with Enterprise Services and business units to align initiatives.

Qualifications

• University degree or equivalent experience with 10+ years in a relevant field.
• Experience leading technical teams.
• Experience with endpoint management platforms such as SCCM, Tanium, JAMF, Intune.
• Experience leading initiatives from planning to implementation.
• Supplier management experience.

Responsibilities

• Lead the implementation and integration of endpoint management solutions.
• Oversee migration to Intune for Windows and Mac.
• Manage Mac standard operating environment for security and usability.
• Collaborate with suppliers to keep solutions current and compliant.
• Drive strategy and vision for endpoint management.
• Lead a team of 8-10 professionals and maintain SOP documentation.
• Develop technical diagrams and processes for compliance and efficiency.
• Partner with Enterprise Services and business units for alignment of initiatives.

Skills

Team leadership

Endpoint management

Vendor coordination

Strategic planning

Documentation

Cross-functional collaboration

Education

Bachelor's degree in related field

Advanced degree

Tools

SCCM

Tanium

JAMF

Intune

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

The Senior Manager of Endpoint Management is responsible for implementing and integrating the processes and technology required to manage RTX's Windows and Mac endpoints.

What You Will Do

• Lead the implementation and integration of endpoint management solutions, including SCCM, Tanium, JAMF, and Microsoft Intune.
• Oversee the migration of Windows and Mac computers to Intune management, ensuring a smooth transition.
• Manage RTX's Mac standard operating environment, ensuring deployed Mac computers are secure, compliant, and meet usability standards.
• Collaborate with suppliers to ensure endpoint management solutions remain current and compliant with RTX mandates.
• Drive the strategy and vision for endpoint management solutions, focusing on emerging trends and future needs.
• Manage a team of 8-10 professionals responsible for endpoint management systems and standard operating environment documentation.
• Develop and maintain technical documentation, diagrams, and processes to ensure compliance and operational efficiency.
• Partner and network across Enterprise Services and business units to ensure alignment and successful implementation of initiatives.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and a minimum of 10 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 7 years of experience.
• Experience leading and managing technical teams.
• Experience with endpoint management platforms such as SCCM, Tanium, JAMF, and Intune.
• Experience leading and driving initiatives from planning to implementation.
• Supplier management experience, including vendor coordination and issue resolution.

Qualifications We Prefer

• Process expertise in endpoint management.
• Certifications in SCCM, Tanium, JAMF, Intune, or other relevant technologies.
• Experience with problem management and troubleshooting in endpoint environments.

What We Offer

• Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

The salary range for this role is 132,400 USD - 251,600 USD.

Position Role Type: Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

Location: US-CT-REMOTE

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.