Sr. Manager, Endpoint Management

RTX; United States; À distance; USD 132 000 - 252 000; Plein temps

Avantages offerts par ce poste

Parental leave

Flexible work schedules

Educational assistance

Employee recognition

Backup care

Résumé du poste

RTX is seeking a Senior Manager of Endpoint Management to lead the deployment and modernization of RTX's Windows and Mac endpoint environments. You will head a team of 8–10 professionals, oversee SCCM, Tanium, JAMF, and migrate to Intune, while ensuring security, compliance, and seamless operation across the enterprise.

You will collaborate with suppliers and internal stakeholders to align initiatives with RTX mandates, drive strategic direction, and maintain comprehensive documentation and SOPs

Qualifications

• Typically requires a university degree or equivalent experience with 10+ years of relevant experience.
• Proven experience leading and managing technical teams.
• Experience with endpoint management platforms (SCCM, Tanium, JAMF, Intune).
• Supplier/vendor management experience, including coordination and issue resolution.

Responsabilités

• Lead the implementation and integration of endpoint management solutions, including SCCM, Tanium, JAMF, and Microsoft Intune.
• Oversee the migration of Windows and Mac computers to Intune management.
• Manage RTX's Mac standard operating environment, ensuring security and usability.
• Collaborate with suppliers to keep endpoint solutions current and compliant.
• Drive strategy and vision for endpoint management, focusing on future needs.
• Manage a team of 8-10 professionals responsible for endpoint systems and SOP documentation.
• Develop and maintain technical diagrams and processes to ensure compliance and efficiency.
• Partner across Enterprise Services and business units for alignment and execution.

Connaissances

Leadership

Vendor management

Strategic planning

Cross-functional collaboration

Formation

Bachelor's degree or equivalent

Advanced degree in a related field

Outils

SCCM

Tanium

JAMF

Intune

Description du poste

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The Senior Manager of Endpoint Management is responsible for implementing and integrating the processes and technology required to manage RTX's Windows and Mac endpoints. This role oversees the SCCM, Tanium, and JAMF environments and leads the transformation to a unified endpoint management tool (Intune). You will manage a team of 8-10 professionals and collaborate across the organization to ensure compliance, resilience, and the successful delivery of key initiatives.

What You Will Do

• Lead the implementation and integration of endpoint management solutions, including SCCM, Tanium, JAMF, and Microsoft Intune.
• Oversee the migration of Windows and Mac computers to Intune management, ensuring a smooth transition.
• Manage RTX's Mac standard operating environment, ensuring deployed Mac computers are secure, compliant, and meet usability standards.
• Collaborate with suppliers to ensure endpoint management solutions remain current and compliant with RTX mandates.
• Drive the strategy and vision for endpoint management solutions, focusing on emerging trends and future needs.
• Manage a team of 8-10 professionals responsible for endpoint management systems and standard operating environment documentation.
• Develop and maintain technical documentation, diagrams, and processes to ensure compliance and operational efficiency.
• Partner and network across Enterprise Services and business units to ensure alignment and successful implementation of initiatives.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and a minimum of 10 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 7 years of experience.
• Experience leading and managing technical teams.
• Experience with endpoint management platforms such as SCCM, Tanium, JAMF, and Intune.
• Experience leading and driving initiatives from planning to implementation.
• Supplier management experience, including vendor coordination and issue resolution.

Qualifications We Prefer

• Process expertise in endpoint management.
• Certifications in SCCM, Tanium, JAMF, Intune, or other relevant technologies.
• Experience with problem management and troubleshooting in endpoint environments.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Remote Details

Location: REMOTE

Please consider the following role type definition as you apply for this role:
Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Additional Information

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

Salary

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered.