Sr. Manager, Change Management

Cushman & Wakefield; Chatham (NJ); On-site; USD 136,000 - 160,000; Full time

Job summary

An established industry player is seeking a dynamic Sr. Manager of Change Management to lead crucial organizational change initiatives. This role involves crafting comprehensive strategies to ensure smooth transitions and minimize resistance to change. You'll collaborate with cross-functional teams, mentor project stakeholders, and design tailored communication and training programs. With a focus on fostering a positive work culture, this position is pivotal in preparing employees for continuous change and ensuring successful adoption of new processes. Join a company with a rich history and a commitment to innovation in the commercial real estate sector.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Flexible Spending Accounts

Retirement Plans

Paid Time Off

Qualifications

• 4+ years of experience in change management within complex organizations.
• Strong understanding of change management principles and methodologies.

Responsibilities

• Craft and execute change management strategies for new tools and processes.
• Design training programs to equip employees for organizational transformation.

Skills

Change Management

Organizational Psychology

Project Management

Communication Skills

Analytical Skills

Creative Problem-Solving

Stakeholder Engagement

Education

Bachelor's or Master's degree in Business Administration

Degree in Change Management

Tools

PowerPoint

Change Management Tools

Job description

Job Description Summary

We are seeking a highly skilled and dynamic Sr. Manager, Change Management to lead and drive organizational change initiatives within our company. This position will play a crucial role in creating and implementing strategies to optimize the success of change initiatives, ensuring smooth transitions, and minimizing resistance to change. You will collaborate with cross-functional teams and executive leadership to design and implement strategies and plans. Your role will be pivotal in ensuring our employees at all levels are prepared for and can sustain continuous change.

Job Description

Key Responsibilities:

1. Change Management Strategy: Craft and execute comprehensive change management strategies and plans for successful adoption of new tools, processes, and quality standards.
2. Change Management Mentorship: Provide guidance and support to project teams and stakeholders in effectively managing change processes. Collaborate with cross-functional teams, including HR, IT, communications, and operations, to ensure seamless execution of change initiatives. Coach field leaders on adoption tactics.
3. Communication & Engagement: Analyze stakeholder groups and create tailored communication plans to effectively communicate the rationale, benefits, and impacts of change to each group. Develop and coordinate communication artifacts.
4. Training Design & Planning: Design project-specific training programs that equip employees with the knowledge and skills needed to adapt to organizational transformation successfully. Coordinate with HR, Operational Training, Service Delivery Capability, and Ops Support teams to align with broader training roadmaps and ensure integration with business-as-usual training events (e.g., new hire onboarding).
5. Training Development & Coordination: Develop project-specific curricula, training development plans, and artifacts, with support from relevant teams. Develop and execute training implementation plans.
6. Change Readiness and Adoption: Work with the broader change team to assess the organization's readiness for change and develop plans to build change readiness across all levels. Monitor and measure adoption and utilization of new processes or systems, and implement corrective actions as needed. Define success metrics and establish feedback loops to analyze results and refine strategies.
7. Change Management Tools and Methodologies: Stay updated on industry best practices and emerging trends. Identify and help implement appropriate change management tools and technologies to enhance efficiency and effectiveness.

Qualifications and Skills:

• Bachelor's or Master's degree in Business Administration, Organizational Psychology, Change Management, or a related field.
• Proven track record of at least 4 years in change management, including leading initiatives within complex organizations. Management consulting experience is preferred.
• Strong understanding of organizational behavior, motivation, and change management principles, methodologies, and tools.
• Strategic thinker with the ability to align initiatives with organizational goals.
• Hands-on, proactive approach with the ability to strategize and execute effectively.
• Motivated, initiative-taking, and team-oriented.
• Creative problem-solving skills.
• Ability to collaborate across departments and influence stakeholders at all levels.
• Analytical mindset with data interpretation skills.
• Ability to foster a positive, inclusive work culture.
• Excellent organizational and project management skills.
• Exceptional written and verbal communication skills, proficient in PowerPoint and creating executive-quality presentations.
• Experience managing multiple projects simultaneously.

Additional Information

We offer a comprehensive benefits package including health, vision, dental insurance, flexible spending accounts, retirement plans, and paid time off. The offered salary range is $136,000 - $160,000, depending on experience and location. The company is an Equal Opportunity Employer and provides accommodations for applicants with disabilities. For accommodations, contact 1-888-365-5406 or [e-mail].

About the company

With a history spanning over 100 years, our company has evolved from a small family business in New York to a global leader in commercial real estate, operating approximately 400 offices in 70 countries with 51,000 employees. Our focus remains on putting ideas into action for our clients worldwide.