Sr Manager CCH Sales

Coca-Cola Consolidated; Charlotte (NC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Career Growth

401(k) match

Health coverage

Employee stock purchase plan

Professional development

Job summary

Coca-Cola Consolidated is seeking a Sr. Manager Sales to lead day-to-day sales and customer support for new and existing outlets, driving volume, revenue, and gross profit. You will manage CCH Sales Managers and coach frontline teammates to achieve ambitious targets.

You’ll partner with Sr. Director, Regional Sales, and Operations to translate priorities into executable actions that improve customer engagement and teammate productivity.

Qualifications

• 3–5 years of progressive management experience in beverage or related industry.
• Experience in leading leaders, coaching and training teams.
• Excellent written and oral communication and stakeholder influence.

Responsibilities

• Lead, coach, and develop Sales Managers to achieve objectives.
• Drive sales, revenue, and profitability through strategies and incentives.
• Plan workforce, staffing, and resource allocation for optimal performance.
• Collaborate cross-functionally to align priorities and initiatives.
• Identify process improvements to enhance customer engagement and growth.
• Represent the team in enterprise initiatives and uphold accountability.

Skills

Sales management

Leadership development

Strategic planning

Performance management

Education

Bachelor’s degree in Business

Tools

Microsoft 365

Job description

Locations: Charlotte

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Job Overview

The Customer Connection Hub (CCH) Sr. Manager Sales leads day-to-day sales and customer support execution for new and existing outlets and prospective customers to meet or exceed assigned goals in volume, revenue, and dead net gross selling profit. This role manages CCH Sales Managers and drives leadership performance for frontline teammates through consistent execution, performance management, and customer focus. Working in partnership with the Sr. Director, CCH, Regional Sales, and Operations Teams, the Sr. Manager translates business priorities and high-level sales plans into operating actions that improve customer engagement, teammate productivity, and the overall customer experience.

Duties & Responsibilities

• Lead, coach, and develop Sales Managers to achieve business objectives, strengthen leadership capabilities, and drive a high-performance culture through effective performance management and talent development.
• Drive sales, revenue, and profitability results by executing CCH sales and marketing strategies, initiatives, and incentives while ensuring alignment with organizational goals.
• Provide strategic leadership in workforce planning, staffing, resource allocation, and organizational effectiveness to optimize team performance and business outcomes.
• Partner cross-functionally with Sales, Operations, Marketing, Commercialization, Coca-Cola National Accounts and other business functions to align priorities, execute key initiatives, and exceed customer and business expectations.
• Identify, develop, and implement process improvements, projects, and capabilities that enhance customer engagement, teammate effectiveness, operational efficiency, and business growth.
• Represent CCH in enterprise-wide initiatives and foster a culture of continuous improvement, accountability, customer focus, transparency, and servant leadership.

Knowledge, Skills, & Abilities

• At least 3 years of progressive management experience in the soft drink, beverage, or a related industry strongly preferred.
• Proven customer management ability strongly preferred.
• Sales management skills.
• At least 2 years minimum experience leading leaders, managing, and/or training; proven ability to coach, teach, train, and develop leaders.
• Advanced ability to influence others at all levels and to deliver against complex, competing priorities with time-sensitive and critical deadlines.
• Excellent written and oral communication skills and attention to detail; transparent communication when making critical decisions that impact employees, the contact center, customers, and business partners.
• Ability to admit errors, recommend resolutions, and foster the same environment for direct reports and teammates alike.
• Advanced experience with Microsoft 365, specifically Word, Excel, and PowerPoint.[RT1.1]
• Demonstrated exposure to managing, overseeing, or supporting business improvement or related projects.

Minimum Qualifications

• High school diploma or GED
• Knowledge gained through relevant work experience of 3 to up to 5 years

Preferred Qualifications

• Bachelor’s degree in Business, Business Management, Communications, Finance, or a related field, or equivalent experience.
• Experience in the beverage, consumer packaged goods, retail, distribution, foodservice, or B2B sales environment.
• Experience using business performance data and key performance indicators to prioritize work, allocate resources, and inform decisions.
• Experience influencing senior and executive stakeholders and managing change across teams.

Work Environment

Office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.