Sr. Manager AP Operations

Saint-Gobain; Malvern (Chester County); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health and Well-Being

401(k) with Company Match

Paid Time Off and Paid Parental Leave

Job summary

Saint-Gobain seeks a Senior Manager, AP Operations in Malvern, PA to lead end-to-end accounts payable services for North American businesses, overseeing internal teams and outsourced partners. You will drive performance, analytics, and continuous improvement while partnering with Finance, Purchasing, Treasury, IT, and offshore teams to scale a high-performing AP organization.

You will develop talent, manage risk, and implement standardized processes with a focus on touchless processing and

Qualifications

• 15+ years of experience with increasing levels of responsibility in a major complex manufacturing organization.
• Proven ability to build, lead, and develop high-performing teams including outsourced providers.
• Strong analytical, strategic planning, and problem-solving skills.
• Advanced knowledge of ERP/financial systems; SAP and/or QAD experience preferred, with AP workflow and disbursement solutions.
• Excellent communication, presentation, relationship management, and change leadership skills.

Responsibilities

• Deliver end-to-end AP services for North American businesses, including invoice processing, exception management, supplier payments, and support.
• Lead AP Operations teams and outsourced partners ensuring accountability, capacity, and performance against commitments.
• Ensure accurate, timely, cost-effective invoice and payment processing, with prompt resolution of exceptions and inquiries.
• Monitor service levels, KPIs, productivity, quality, and on-time payment; use analytics to manage risks and corrective actions.
• Drive standardization, automation, and continuous improvement to increase touchless processing, reduce exceptions, strengthen controls, and enhance service.
• Partner with business units, Finance, Purchasing, Treasury, IT, and offshore teams to resolve issues and improve end-to-end performance.
• Lead AP change initiatives, implementations, integrations, acquisitions, divestitures, and projects, ensuring readiness and sustained adoption.
• Develop AP talent through coaching, succession planning, cross-training, and targeted development, fostering accountability and service excellence.
• Hybrid position based in the Malvern, PA office.

Skills

Accounts payable

Leadership

Analytical skills

ERP systems (SAP/QAD)

Cross-functional collaboration

Process improvement

Vendor management

Education

Bachelor's degree in Business Administration/Accounting

Advanced degree preferred

Tools

SAP

QAD

AP workflow systems

Disbursement solutions

Job description

The Senior Manager, AP Operations leads the end-to-end delivery and transformation of invoice processing and supplier payment services across Saint-Gobain North America, overseeing approximately >$5 billion in annual invoice activity. This role leads internal teams and outsourced service partners to deliver accurate, timely, cost-effective, and well-controlled operations while strengthening the supplier and business unit experience. As a key GBS leader, the Senior Manager drives performance, talent development, process standardization, automation, analytics, and continuous improvement, partnering across GBS, Finance, Purchasing, Treasury, and the businesses to manage risk, resolve issues, and manage a scalable, high-performing AP organization.

Main responsibilities include:

• Deliver end-to-end AP services for North American businesses, including invoice processing, exception management, supplier payments, and support.
• Lead AP Operations teams and outsourced partners ensuring accountability, capacity, and performance against commitments.
• Ensure accurate, timely, cost-effective invoice and payment processing, with prompt resolution of exceptions and inquiries.
• Monitor service levels, KPIs, productivity, quality, and on-time payment; use analytics to manage risks and corrective actions.
• Drive standardization, automation, and continuous improvement to increase touchless processing, reduce exceptions, strengthen controls, and enhance service.
• Partner with business units, Finance, Purchasing, Treasury, IT, and offshore teams to resolve issues and improve end-to-end performance.
• Lead AP change initiatives, implementations, integrations, acquisitions, divestitures, and projects, ensuring readiness and sustained adoption.
• Develop AP talent through coaching, succession planning, cross-training, and targeted development, fostering accountability and service excellence.
• Hybrid position based in the Malvern, PA office.

What do you bring?

• BS Business Administration/Accounting, Advanced Degree preferred.
• 15+ years of experience with increasing levels of responsibility with a major complex manufacturing organization. A strong emphasis should be put on knowledge of accounts payables, internal controls, and related accounting processes.
• Proven ability to build, lead, and develop high-performing teams, including experience working with outsourced service providers and geographically dispersed teams.
• Strong analytical, strategic planning, and problem-solving skills, with the ability to translate long-term objectives into actionable plans and deliver complex analyses.
• Advanced knowledge of ERP and financial systems; SAP and/or QAD experience preferred, along with experience using AP workflow and disbursement solutions.
• Strategic thinker with strong AP, disbursements, controls, and technology expertise who anticipates trends, drives innovation, and mitigates risk.
• Advanced analytical and organizational skills, with a track record of delivering results on complex, broadly scoped projects.
• Confident in coaching, mentoring, influencing, and providing direction at all levels, including virtual and multicultural teams.
• Excellent communication, presentation, relationship management, and change leadership skills, with a decisive, self-directed, and adaptable working style.

What are our perks?

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Well-being – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and

Additional Benefits – Helping shape the experience and impact you want

• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child and Elder Care

Why work for us?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.