Sr. Manager

The Alicart Restaurant Group; Las Vegas (NV); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Carmines and Virgil's Real BBQ in Las Vegas seeks a Sr. Manager to lead restaurant operations, drive sales, ensure service excellence, and manage payroll, banquets, marketing, and performance through hiring and training.

You will collaborate with the GM and department heads to align goals and deliver guest satisfaction. The role covers all aspects of the restaurant, with emphasis on team development, daily bookkeeping, and open-table operations to ensure timely, accurate processes and strong

Qualifications

• 3+ years of experience in Restaurant Management, preferably in high-volume casual or fine dining.
• Entrepreneurial mindset with strong leadership and guest service focus.
• Proficient in Aloha, OpenTable, Excel, Word, and timekeeping software.
• Excellent communication and interpersonal skills across all levels.
• Flexible to work various shifts.

Responsibilities

• Validate punch reports; oversee Time Edit forms and Early Release Forms; ensure daily accuracy of tips and imports; submit termination and pay paperwork promptly.
• Assist with invoices for beverages and for Security and Cleaning Companies.
• Weekly identification and paperwork submission for Active/Inactive Unpaid Staff.

Skills

Restaurant Management

Leadership

Operations

Customer Service

Staff Training

Tools

Aloha POS

OpenTable

Excel

Word

Timekeeping Software

Job description

We at Carmines and Virgil's Real BBQ are committed to providing heartfelt, authentic and high-quality dining experiences. From NYC and D.C to Las Vegas, Atlantic City and the Bahamas. Our renowned family style Italian feast and award-winning Southern BBQ have united people for more than 30 years.

What makes us unique? Our dedication to quality, reliability, and production of celebratory moments. Our staff flourish in high-volume, high-energy settings where passion and teamwork are evident, whether it's the warmth of Southern hospitality or the delight of a traditional Italian get- together.

We're searching for motivated, passionate people that want to grow, fit in, and become a member of our family. We're ready to welcome you if you're willing to give it your all.

Our Sr. Manager will collaborate with the GM and various departments, primarily focusing on Team Member Excellence and consistent attention to detail. This role encompasses all aspects of the restaurant, including driving sales and revenue, exceptional service execution, profitability, payroll, banquet sales, marketing, and effective performance management through hiring, training, and development.

Responsibilities:

• Validate punch reports; oversee timely completion of Time Edit forms and Early Release Forms; ensure daily accuracy of tips and their import/conversion; Submit all Termination and Pay Increase Paperwork promptly.
• Assist with invoice entry for beverages (Coffee, N/A Beverage, Beer, Liquor, Wine); Enter invoices for Security and Cleaning Companies.
• Weekly identification and paperwork submission for Active/Inactive Unpaid Staff members.

Assist the GM with:

• Floor Manager development and training them in best practices for zone management.
• Helping Floor Managers identify and address potential issues.
• Conducting check-ins with the Management Team.
• Creating Manager Schedule for GM review; Overseeing hourly department schedules.
• Open Table: Ensure the books are open, up-to-date, and released 3 days out.
• Provide training to Managers and Maitre D's quarterly.
• Assist with reservations through our website.
• Assist the GM with interviews and final interviews for hourly team members.
• Support Department Heads with Training Schedules.

Hourly Team Performance:

• Oversee hourly staff performance regarding PPA, reviews, knowledge, attendance, etc.
• Compile and present trends or anomalies to the GM with recommendations for improvement.
• Encourage and support hourly team members to strengthen their performance.

We Are Looking for Candidates:

• With 3+ years of experience in Restaurant Management, preferably in high-volume casual or fine dining.
• With an entrepreneurial mindset.
• With strong computer skills and knowledge of Aloha, Open Table, Excel, Word, and timekeeping software.
• Who displays a passion for service and exceeding guest needs.
• With excellent communication skills for interacting with management, servers, team members, and guests.
• With strong interpersonal skills and the ability to manage at all levels.
• Who are reliable, dependable, and guest and employee focused.
• With flexibility to work various shifts.

Location(s)

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