Sr Linguistic Innovation Specialist

Dayforce; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Dayforce is seeking a Linguistic Services professional to advance and scale our global content operations. You will partner with stakeholders, linguists, and vendors to deliver high-quality multilingual content, using TMS, AI-driven tools, and automation to improve workflows.

You will lead end-to-end linguistic projects, adapt content for regional markets, and manage assets like translation memories and terminology databases while staying ahead of AI-enabled localization trends.

Qualifications

• Bachelor’s degree in Localization, Linguistics, or a related field.
• 3+ years of experience in localization, linguistic services, global content operations, or related field.
• Strong understanding of localization, terminology management, and linguistic quality across global markets.
• Excellent collaboration and communication skills within a globally distributed team.
• Bilingual proficiency preferred (Canadian French, German, or Spanish).

Responsibilities

• Serve as a cross-functional partner for Linguistic Services with business stakeholders.
• Own linguistic projects and end-to-end workflows, from intake to delivery and feedback.
• Apply TMS, AI, LLMs, and automation to improve workflows and quality.
• Adapt US English content for other English-speaking markets with appropriate regional nuances.
• Collaborate with Product and Product Marketing to adapt messaging for regional markets.
• Manage linguistic assets including translation memories and terminology databases.
• Coordinate interpretation for Global All Hands and regional meetings.
• Stay current with developments in AI, LLMs, TMS, and localization trends.

Skills

Localization

Linguistics

Global content operations

Project management

Linguistic quality

Collaboration

Education

Bachelor's degree in Localization or Linguistics

Tools

TMS (Smartling)

Asana

Jira

Smartsheet

Job description

About the Opportunity

As part of a cross-functional, service-oriented team, you will play a key role in advancing and scaling Dayforce’s centralized Linguistic Services model. Reporting to the Sr. Director of Linguistic Strategy and Services, you will partner with internal stakeholders, linguists, vendors, and freelancers to deliver high-quality multilingual and regionally relevant content for Dayforce’s global audiences.

This role combines linguistic expertise, project ownership, and technology-driven innovation. You will use Translation Management Systems (TMS), large language models (LLMs), AI-powered solutions, and automation to improve how linguistic services are delivered—identifying opportunities to streamline workflows and enhance quality, efficiency, and scalability.

The successful candidate is a collaborative, highly motivated self-starter who thrives in a fast-paced, global, and sometimes ambiguous environment. You bring strong project management and communication skills, sound judgment, attention to detail, and curiosity about emerging technologies and new ways of working.

What You’ll Get to Do

• Serve as a key point of contact for Linguistic Services, partnering cross-functionally with business stakeholders to understand requirements, advocate for a global-first approach, and ensure timely, high-quality delivery of multilingual and regionally adapted content.
• Take end-to-end ownership of linguistic projects and workflows, from intake and requirements gathering through execution, quality assurance, delivery, and stakeholder follow-up, proactively managing priorities, dependencies, timelines, and risks.
• Apply TMS capabilities, AI, LLMs, and automation to improve linguistic workflows, reduce repetitive work, and increase quality, efficiency, and scalability.
• Lead the adaptation of U.S. English content for other English-speaking markets, ensuring terminology, messaging, cultural context, and regional requirements are appropriately reflected.
• Partner with Product, Product Marketing, and other stakeholders to adapt product messaging and content for regional markets, including regulatory and compliance considerations that may affect product features, benefits, terminology, or positioning.
• Manage and optimize linguistic assets, including translation memories, terminology databases, regional style guides, reference materials, and visual context, ensuring they remain accurate, relevant, and effective for evolving human- and AI-enabled workflows.
• Manage relationships with agencies, freelance linguists, interpreters, and LQA providers, including sourcing and onboarding partners and providing ongoing guidance and feedback to support consistently high-quality output.
• Coordinate interpretation services for Global All Hands and regional meetings, overseeing language requirements, vendor coordination, scheduling, and logistics to help remove language barriers and support an inclusive employee experience.
• Stay current with developments in LLMs, generative AI, AI-powered content adaptation, TMS technology, and the broader localization industry.

Skills and Experience We Value

• Bachelor’s degree in Localization, Linguistics, or a related field.
• 3+ years of experience in localization, linguistic services, global content operations, project management, or a related field, preferably within a global or technology-focused organization.
• Strong understanding of localization, regional content adaptation, terminology management, and linguistic quality, including cultural and regional considerations across global markets.
• Strong analytical and problem-solving skills, with the ability to use qualitative and quantitative insights to evaluate workflows, identify opportunities, and measure improvements.
• Strong collaboration and communication skills, with the ability to influence stakeholders and work effectively both independently and as part of a globally distributed, multilingual team.
• Bilingual proficiency is preferred, particularly in Canadian French, German, or Spanish

What Would Make You Stand Out

• Hands-on experience with Translation Management Systems (TMS), preferably Smartling or a comparable AI-enabled platform.
• Practical experience with generative AI and LLM-based tools, or demonstrated interest and aptitude in applying emerging technologies to linguistic and content workflows.
• Experience with project and workflow management tools such as Asana, Jira, Smartsheet, or similar platforms.