Sr Learning Experience Designer

UKG; Lowell (MA); On-site; USD 70,000 - 101,000; Full time

Job summary

Join a forward-thinking company as a Compliance Learning Experience Designer III, where your creativity and instructional design skills will foster a culture of compliance. You will manage and create engaging learning programs that resonate with employees, ensuring they thrive in their roles. This position offers a unique opportunity to make a significant impact on the organization’s culture and the professional growth of your colleagues. With a commitment to innovation and collaboration, this role is perfect for those passionate about enhancing workplace learning experiences and driving organizational success.

Benefits

Wellness Programs

Tuition Reimbursement

Customizable Expense Reimbursement

Inclusive Culture

Employee Resource Groups

Qualifications

• 5+ years in Learning & Development designing blended learning solutions.
• Strong proficiency in needs analysis and multiple instructional modalities.

Responsibilities

• Collaborate with partners to identify learning needs and develop strategies.
• Design and implement training programs across various modalities.

Skills

Instructional Design

Adult Learning Principles

Needs Analysis

Communication Skills

Program Management

Strategic Thinking

Education

Bachelor’s Degree in Instructional Design or related field

Tools

Articulate 360

Learning Management Systems (LMS)

Job description

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people — then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

About the Team

UKG is seeking a Compliance Learning Experience Designer to join its Corporate Risk and Compliance team. The team is dedicated to maintaining an efficient and effective compliance program, and a key part of its mission is delivering global compliance training and education. The position will play a crucial role in fostering a culture of compliance through the development and delivery of compelling, engaging, and creative content.

About the Role

As a Compliance Learning Experience Designer III, reporting to the Sr. Manager, Risk & Compliance, you will manage, design, develop, and deliver high-quality learning programs and assets for our internal audience at both corporate and team levels. You will assess learning needs and create effective blended-learning experiences, including eLearning, videos, instructor-led sessions, and performance support resources. In this role, you will have the opportunity to make a significant impact on UKG’s culture and the professional growth of our U Krewers.

To thrive in this role, you must have a talent for designing and delivering concise, audience-targeted instructional learning. Your passion for creating holistic learning experiences will enable the success of teammates, cross-functional teams, and, ultimately, UKG. We value creative thinkers who can work collaboratively with subject matter experts to transform legalese into pragmatic and practical content that will resonate with our U Krewers.

Key Responsibilities

1. Collaborate with business partners to identify business/learning needs and develop learning strategies aligned to organizational goals.
2. Create comprehensive learning plans, including objectives, instructional approaches, project timelines, assessment, and communication plans for global legal, risk, and compliance learning programs.
3. Design, develop, implement, monitor, and evaluate training programs and other educational materials, to be delivered through various modalities (e.g., classroom, webinar, eLearning, infographics, blogs).
4. Partner with external vendors as needed to design and develop effective learning solutions.
5. Contribute to the development and application of design processes, templates, and tools.
6. Work with subject matter experts to deliver impactful learning content and experiences.
7. Rapidly design and develop engaging content and activities using holistic LXD principles to meet internal training needs.
8. Utilize LMS to schedule, communicate, deploy, and report on training programs.
9. Produce reporting and dashboards to track and communicate program status to stakeholders and conduct impact analysis and retrospectives of learning programs.
10. Collaborate with team members to achieve team and organizational goals.
11. Stay current with training trends and recommend innovative solutions for training and other educational methods and media.
12. Ensure projects are completed on time and meet design, development, and quality standards.

About You

Basic Qualifications

1. Bachelor’s Degree or equivalent experience in Instructional Design, Adult Learning/Education, or related field.
2. 5+ years in a Learning & Development role, designing and developing blended learning solutions and managing learning programs.
3. Proven ability to build business partnerships with stakeholders and collaborate to develop strategic learning plans.
4. Strong proficiency in needs analysis and experience developing multiple instructional modalities, including instructor-led (synchronous and asynchronous), eLearning, and structured experiences. Samples required.
5. Excellent oral/written communication and facilitation skills, with the ability to convey key concepts for appropriate audiences.
6. Exceptional program management skills to plan, execute, and evaluate multiple learning programs successfully.
7. Strong proficiency with industry-standard eLearning development software. Articulate 360 preferred.
8. Demonstrated experience in managing relationships with external vendors.
9. Ability to work independently, influence change, manage multiple commitments, and demonstrate attention to detail while meeting tight deadlines.

Preferred Qualifications

1. Strong strategic thinking and business acumen skills, linking decision making to outcomes.
2. Experience working for a SaaS company/in SaaS environments.
3. Experience with learning management systems (LMS).

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail].

The pay range for this position is $70,100 to $100,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.