Sr. Lead (Principal) QA Analyst

PJM Interconnection; Lower Providence Township (PA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

PJM Interconnection is seeking a Principal Consultant Testing Compliance to ensure quality and compliance of FERC order implementations. The role leads enterprise-wide testing strategy, coordinating with IT Quality Management and compliance teams to maintain high standards.

The ideal candidate has a strong background in software QA with FERC regulatory knowledge, excellent leadership and communication skills, and a track record of implementing large-scale testing programs.

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• Bachelor's degree in Information Technology or equivalent.
• 7–10 years of software quality assurance with compliance focus.
• 5+ years leading QA activities.
• Strong understanding of FERC regulations and implications for software implementations.
• Experience developing and implementing enterprise-wide testing strategies.
• Proven leadership and communication skills.
• Certification in QA or PM (ISTQB/PMP) is a plus.

Responsibilities

• Develop and implement testing practices and strategies across the enterprise with a focus on FERC order compliance.
• Evaluate and optimize holistic software testing plans balancing testers and business SMEs.
• Coordinate testing across lines of business implementing FERC orders as new orders are issued.
• Collaborate with compliance to assess and mitigate risks in implementations.
• Advance testing practices including AI integration with quality management leadership.
• Identify training needs for testers and business SMEs involved in testing.
• Bridge gaps between technical teams and business units to align testing strategies.
• Provide regular reports on testing effectiveness, compliance adherence, and quality metrics.

Skills

Software quality assurance

Compliance testing

Project management

Leadership

FERC regulations

Education

Bachelor's degree: Computer Science

Bachelor's degree: Information Technology or equivalent

Job description

Flexible Work Arrangement: Hybrid - Audubon, PA

The Principal Consultant Testing Compliance will play a crucial role in ensuring the quality and compliance of PJM's FERC order implementations. This role plays a key part in advancing and refining enterprise-wide testing practices and strategies. It involves close collaboration with stakeholders, including the Manager of IT Quality Management, the Manager of FERC & Reliability Compliance, Principal Consultant, FERC Order Implementation and business line leadership across PJM, to enhance testing processes and uphold consistent quality standards. Additionally, the position ensures that software implementations comply with PJM's governing documents and tariff requirements.

Essential Functions

• Develop and implement testing practices and strategies across the enterprise, with a focus on FERC order compliance-related implementations.
• Evaluate and optimize holistic software testing plans, ensuring an effective balance between professional testers and business Subject Matter Experts (SMEs).
• Coordinate testing efforts across different lines of business involved in implementing various aspects of FERC orders as new orders are issued
• Collaborate closely with the compliance organization to assess and mitigate risks in specific implementations.
• Work with quality management leadership to advance overall testing practices for software and infrastructure, including the integration of AI technologies.
• Identify and address training/upskilling needs for both professional testers and line of business SMEs who perform software testing.
• Develop strategies to enhance the synergy between professional testers without deep business knowledge and business SMEs who perform testing.
• Continuously assess and improve testing methodologies to ensure they meet evolving compliance requirements and industry best practices.
• Act as a liaison between technical/implementation teams, business units, and compliance departments to ensure alignment in testing strategies.
• Provide regular reports and insights on testing effectiveness, compliance adherence, and quality metrics to senior management.
• Step in to support testing activities as needed or determined by the Manager IT Quality Management.

Required

Characteristics & Qualifications:

• Bachelor, Computer Science
• Bachelor, Information Technology or Equivalent work experience
• Ability to produce high-quality work products with attention to detail
• Ability to visualize and solve complex problems
• Experience managing projects
• Minimum of 7-10 years of experience in software quality assurance, with a focus on compliance-related testing.
• Minimum of 5 years of experience leading software quality assurance activities.
• Strong understanding of FERC regulations and their implications on software implementations.
• Proven experience in developing and implementing enterprise-wide testing strategies.
• Excellent knowledge of various testing methodologies, tools, and best practices.
• Experience in risk assessment and mitigation in software development and implementation.
• Strong leadership and communication skills, with the ability to influence stakeholders at all levels.
• Certification in relevant quality management or project management methodologies (e.g., ISTQB, PMP) is a plus.
• This role requires a strategic thinker with a deep understanding of both technical testing practices and business compliance needs.
• The ideal candidate should be able to bridge the gap between different departments and skill sets, driving testing quality and compliance across the organization.

Preferred

• Master, Business Administration
• Experience with PJM operations, markets, and planning functions