Sr. Lead (Principal) QA Analyst

PJM Interconnection, LLC; Lower Providence Township (PA); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401(k) plan with 100% employer match

Non-elective 401(k) employer contrib.

Vacation and paid holidays

Tuition reimbursement

Life insurance

Disability coverage

Employee assistance program

Adoption benefits

Job summary

PJM Interconnection is seeking a Principal Consultant Testing Compliance to lead enterprise-wide testing practices ensuring FERC order implementations meet tariff requirements and quality standards. This role partners with IT Quality Management and compliance leaders to drive testing excellence across PJM's software and infrastructure, leveraging AI where appropriate.

The ideal candidate has extensive QA leadership experience, strong FERC knowledge, and a proven track record in developing and

Qualifications

• Bachelor, Computer Science, Information Technology or equivalent work experience.
• 7–10 years in software quality assurance with a focus on compliance testing.
• 5+ years leading software QA activities.
• Strong understanding of FERC regulations and implications for software implementations.
• Experience developing enterprise-wide testing strategies.
• Proven ability to manage projects and coordinate cross-functional teams.
• Certification in QA or project management (ISTQB, PMP) is a plus.

Responsibilities

• Develop and implement enterprise testing practices and strategies with focus on FERC order compliance.
• Optimize testing plans balancing professional testers and business SMEs.
• Coordinate testing across lines of business as new orders are issued.
• Collaborate with compliance to assess and mitigate implementation risks.
• Advance testing practices including AI integration under quality management leadership.
• Identify training needs for testers and SMEs performing testing.
• Bridge gaps between testers and business SMEs to improve testing quality.
• Continuously improve testing methodologies to meet evolving compliance requirements.
• Report testing effectiveness, compliance adherence, and quality metrics to senior management.
• Support testing activities as needed by the Manager IT Quality Management.

Skills

QA leadership

FERC knowledge

Testing strategies

Risk assessment

Project management

Communication skills

Problem solving

ISTQB PMP (plus)

Education

Bachelor in Computer Science

Tools

QA tools

Automation tools

Job description

Flexible Work Arrangement: Hybrid - Audubon, PA

The Principal Consultant Testing Compliance will play a crucial role in ensuring the quality and compliance of PJM's FERC order implementations. This role plays a key part in advancing and refining enterprise-wide testing practices and strategies. It involves close collaboration with stakeholders, including the Manager of IT Quality Management, the Manager of FERC & Reliability Compliance, Principal Consultant, FERC Order Implementation and business line leadership across PJM, to enhance testing processes and uphold consistent quality standards. Additionally, the position ensures that software implementations comply with PJM's governing documents and tariff requirements.

Essential Functions

• Develop and implement testing practices and strategies across the enterprise, with a focus on FERC order compliance-related implementations.
• Evaluate and optimize holistic software testing plans, ensuring an effective balance between professional testers and business Subject Matter Experts (SMEs).
• Coordinate testing efforts across different lines of business involved in implementing various aspects of FERC orders as new orders are issued.
• Collaborate closely with the compliance organization to assess and mitigate risks in specific implementations.
• Work with quality management leadership to advance overall testing practices for software and infrastructure, including the integration of AI technologies.
• Identify and address training/upskilling needs for both professional testers and line of business SMEs who perform software testing.
• Develop strategies to enhance the synergy between professional testers without deep business knowledge and business SMEs who perform testing.
• Continuously assess and improve testing methodologies to ensure they meet evolving compliance requirements and industry best practices.
• Act as a liaison between technical/implementation teams, business units, and compliance departments to ensure alignment in testing strategies.
• Provide regular reports and insights on testing effectiveness, compliance adherence, and quality metrics to senior management.
• Step in to support testing activities as needed or determined by the Manager IT Quality Management.

Characteristics & Qualifications

• Required Bachelor, Computer Science Bachelor, Information Technology or Equivalent work experience
• Ability to produce high-quality work products with attention to detail
• Ability to visualize and solve complex problems
• Experience managing projects
• Minimum of 7-10 years of experience in software quality assurance, with a focus on compliance-related testing.
• Minimum of 5 years of experience leading software quality assurance activities.
• Strong understanding of FERC regulations and their implications on software implementations.
• Proven experience in developing and implementing enterprise-wide testing strategies.
• Excellent knowledge of various testing methodologies, tools, and best practices.
• Experience in risk assessment and mitigation in software development and implementation.
• Strong leadership and communication skills, with the ability to influence stakeholders at all levels.
• Certification in relevant quality management or project management methodologies (e.g., ISTQB, PMP) is a plus.
• This role requires a strategic thinker with a deep understanding of both technical testing practices and business compliance needs.
• The ideal candidate should be able to bridge the gap between different departments and skill sets, driving testing quality and compliance across the organization.

Preferred

• Master, Business Administration
• Experience with PJM operations, markets, and planning functions

PJM employees work collaboratively to maintain the reliability of North America’s largest centrally dispatched electric grid and to operate one of the world’s largest competitive wholesale electricity markets.

We seek talented candidates who thrive in a diverse, challenging and creative environment where they have opportunities to grow, learn new skills and build a career.

Learn more about PJM by visiting the Learning Center.

Discover your potential at PJM Interconnection! We are proud of our company’s history, culture and community.

As the nation’s largest grid operator, the work we do every day requires every one of us.

We recognize and appreciate the different abilities, backgrounds, perspectives, experiences, cultures and needs of each individual.

If you're seeking a dynamic and supportive workplace that values innovation and creativity, we invite you to explore opportunities with our team.

• Medical, vision and dental insurance
• 401(k) plan with 100% employer match up to 5% of salary
• Non-elective 401(k) employer contribution
• Vacation and paid holidays
• Tuition reimbursement
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability coverage
• Business travel and accident insurance
• Child day care referral program
• Employee assistance program
• Adoption benefits recognized by the Dave Thomas Foundation for Adoption, which has named PJM one of the best adoption-friendly energy and utility companies in America.