Lead Infrastructure Engineer

Testing Site - JPMC; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

JP Morgan Chase in Plano, TX seeks a Lead Infrastructure Engineer to advance infrastructure and performance excellence within the Enterprise Network Services organization. You will leverage deep knowledge of networks and cross-functional processes to shape future initiatives.

The role emphasizes collaboration with stakeholders, compliance with risk standards, and driving improvements across multiple technology domains to mitigate risks.

Qualifications

• 5+ years of experience with communications networks.
• Deep knowledge of routing, switching and wireless communications technologies.
• Drives to continue to develop technical and cross-functional knowledge beyond the product domain.
• Ensure compliance with firmwide Compliance and Operational Risk Issue Management standards and procedures year-round.
• Identify, escape, and implement solutions for operational process improvements.
• Collaborate with stakeholders in a consulting role to add value and address.

Responsibilities

• Apply technical expertise to ensure alignment with industry best practices.
• Lead a workstream or project to audit existing processes and methods for currency.
• Collaborate across multiple technology domains to identify risks and mitigation strategies.
• Coordinate with senior personnel to ensure documentation supports audits.
• Advise on upstream/downstream data and system implications and mitigation actions.
• Contribute to a culture of diversity, opportunity, inclusion, and respect.

Skills

Networking

Routing & Switching

Wireless Communications

Compliance & Risk

Cross-functional Collaboration

Documentation & Reporting

Tools

Microsoft Office Suite

Archer platform

Job description

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JP Morgan Chase within the Enterprise Network Services (ENS) organization, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

• Apply technical expertise and problem-solving methodologies to ensure compliance with industry best practices.
• Drives a workstream or project to audit existing process's and methods to ensure architectural hardware and software currency.
• Works closely with team members across multiple technology domains to ensure risks are identified with associated mitigation strategies.
• Coordinates with senior personnel to ensure documentation is adequate and place to satisfy internal and external audits.
• Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• 5+ years of experience with communications networks.
• Deep knowledge of routing, switching and wireless communications technologies.
• Drives to continue to develop technical and cross-functional knowledge outside of the product.
• Ensure compliance with firmwide Compliance and Operational Risk Issue Management standards and procedures year-round
• Identify, escape, and implement solutions for operational process improvements
• Collaborate with stakeholders in a consulting role to add value and address

Preferred qualifications, capabilities, and skills

• Network audit experience within a financial institution.
• Proficient with Microsoft suite of products.
• Excellent communication skills.
• Skilled in maintaining professional documentation for internal and external reporting
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio)
• Experienced with the Archer platform