Sr. Knowledge Manager with Security Clearance

Prescient Edge; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary with bonus

Healthcare benefits

Retirement plan with no vesting

Tuition reimbursement

On-the-job training and networking

Job summary

Prescient Edge is seeking a Knowledge Manager to lead the design, deployment, and optimization of enterprise KM systems at HQ USSOCOM, MacDill AFB, FL. You will drive data operations, architecture, and taxonomy while ensuring compliant knowledge-sharing practices across departments.

The role requires steering email lists, Active Directory, and KM platforms (SharePoint, intranets) with a focus on ongoing training and governance. A TS/SCI clearance with CI poly eligibility is required.

Qualifications

• Experience leading knowledge management systems and KM strategy.
• Ability to design centralized information repositories.
• Experience with Microsoft tools (SharePoint, Outlook) in last 5 years.
• Ability to provide strategic guidance to policymakers.
• Strong documentation and training capabilities.

Responsibilities

• Manage and maintain email distribution lists.
• Manage Active Directory.
• Design, implement, and administer knowledge management platforms (e.g., SharePoint, wikis, intranets, databases).
• Develop and manage information architecture and taxonomy.
• Oversee content lifecycle and archiving.
• Train and onboard employees on KM tools and processes.
• Champion knowledge-sharing culture across departments.
• Analyze user feedback and platform analytics to improve KM.

Skills

Knowledge management

Leadership

Analytical thinking

Problem definition

Education

Bachelor's degree in information management, business, or a related field

Tools

SharePoint

Outlook

Active Directory

Job description

Please note that the availability of this position is contingent upon contract award.

Benefits

At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in‑class benefits package that includes:

• A competitive salary with performance bonus opportunities.
• Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
• A substantial retirement plan with no vesting schedule.
• Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
• A positive work environment where employees are respected, supported, and engaged.

Description

• Knowledge Manager shall lead business process development by designing, implementing, and optimizing knowledge management systems that enhance data operations.
• They support the creation, testing, migration, documentation, maintenance, and daily operation of customer record-keeping and data management.
• Knowledge Managers develop and execute a comprehensive KM strategy, coordinate resources (tools and data), and manage hardware and software requirements.

The contractor shall perform tasks such as:

• Manage and maintain email distribution lists.
• Manage Active Directory.
• Design, implement, and administer the organization's knowledge management platforms (e.g., SharePoint sites, wikis, intranets, databases).
• Develop and manage the information architecture and taxonomy (i.e., the structure and tagging system) to ensure content is organized logically and easily searchable.
• Oversee the content lifecycle by ensuring information is reviewed, updated for accuracy and relevance, and properly archived or deleted when obsolete.
• Train and onboard employees on how to use knowledge management tools and adhere to established processes.
• Act as a champion for a knowledge-sharing culture, advocating for the benefits and encouraging participation across all departments.
• Analyze user feedback and platform analytics to identify pain points, improve the user experience, and guide future KM developments.

Desired experience

• At least 12 years of experience in knowledge management with specific experience using Microsoft tools (sharepoint, outlook, etc.) in the last 5 years.
• Demonstrates ability to define problems, supervise studies and lead surveys.
• Demonstrates analytic leadership and expertise in executing analytic production methodologies.
• Demonstrates extensive ability to provide strategic advice and technical guidance to policymakers.
• Ability to design and maintain a centralized repository of information.
• Skilled at identifying and codifying best practices and lessons learned and implementing solutions.

Education

• Bachelor's degree in information management, business, or a related field.

Security clearance

• Active TS/SCI and with the ability to obtain a CI Poly if needed.

Location

• HQ USSOCOM, MacDill AFB, FL.