Sr. Key Account Manager

1012 LEGO Systems, Inc.; Boston (MA); Hybrid; USD 151.000 - 226.000; Vollzeit

Benefits dieser Stelle

Family Care Leave

Life & Disability Insurance

Wellbeing programs

Colleague discount

Bonus scheme

Zusammenfassung

LEGO Group in Boston is seeking a Senior eCommerce Key Account Manager to lead the strategy and growth of our Target partnership. You’ll own the customer relationship, drive sales and profitability, and coordinate marketing, operations, inventory planning, finance, content, and product to deliver a shared eCommerce plan.

You’ll shape joint business plans, translate data into actions, and influence senior stakeholders to achieve measurable commercial results across a high-impact retail

Qualifikationen

• Developed joint business plans with national retail customers and translated them into sales, profitability, inventory, and eCommerce growth strategies.
• Used customer sales data, forecasting tools, and advanced Excel analysis to identify opportunities and influence customer decisions.
• Led commercial negotiations involving assortment planning, promotions, inventory management, or investment decisions with large retail partners.
• Managed customer partnerships by aligning marketing, operations, finance, inventory planning, and product teams around joint business plans and commercial priorities.
• Delivered eCommerce growth through site merchandising, promotional planning, retail media activation, or digital shelf initiatives.
• Presented insights-based recommendations to senior customer stakeholders and internal leadership teams to support commercial decision‑making.

Aufgaben

• Lead strategy and growth for Target eCommerce.
• Strengthen customer partnership while delivering sales and profitability objectives.
• Drive joint business planning, customer planning cycles, and long-term account strategy.
• Lead promotional planning, site merchandising, media integration, and pre-order strategies.
• Translate data into actions that improve commercial performance and shopper experiences.
• Align cross-functional teams around shared priorities and execution plans.

Kenntnisse

Joint business planning

Excel analysis

Negotiation

Cross-functional collaboration

Data-driven decision making

Tools

Microsoft Excel

Jobbeschreibung

About the role

As our Senior eCommerce Key Account Manager, you'll lead the strategy and growth of the LEGO Group's eCommerce business with Target while serving as a key member of the B2B eCommerce Leadership Team. You'll own the customer relationship, drive sales and profitability, and connect teams across marketing, operations, inventory planning, finance, content, and product to deliver a shared eCommerce strategy. This is an opportunity to influence a critical retail partnership and create meaningful commercial impact at scale.

Required Qualifications

• Developed joint business plans with national retail customers and translated them into sales, profitability, inventory, and eCommerce growth strategies.
• Used customer sales data, forecasting tools, and advanced Microsoft Excel analysis to identify opportunities and influence customer decisions.
• Led commercial negotiations involving assortment planning, promotions, inventory management, or investment decisions with large retail partners.
• Managed customer partnerships by aligning marketing, operations, finance, inventory planning, and product teams around joint business plans and commercial priorities.
• Delivered eCommerce growth through site merchandising, promotional planning, retail media activation, or digital shelf initiatives.
• Presented insights-based recommendations to senior customer stakeholders and internal leadership teams to support commercial decision‑making.

Preferred Qualifications

• Executed digital marketing, retail media, or eCommerce merchandising activities that supported customer growth objectives.
• Used customer sales, inventory, or category performance data to identify commercial opportunities and inform account recommendations.
• Led cross-functional projects involving operations, inventory planning, marketing, finance, or product teams.
• Implemented new planning processes, forecasting routines, or account management frameworks that improved commercial execution.

What you’ll build

Lead the strategy and growth agenda for the Target eCommerce business.

Strengthen the customer partnership while delivering sales and profitability objectives.

Drive joint business planning, customer planning cycles, and long‑term account strategy.

Lead promotional planning, site merchandising, media integration, and pre‑order strategies.

Translate data into actions that improve commercial performance and shopper experiences.

Align cross‑functional teams around shared priorities and execution plans.

What matters most

If you’ve worked in a role where you used insights‑based selling, negotiation, inventory collaboration, and strategic planning to create value with major retail customers, you’ll feel at home here. What matters most is your ability to turn data into action, navigate complex stakeholder environments, and deliver measurable business results.

Life on the team

You’ll join the Americas Market Group team, focused on building a high‑performing partnership with Target that delivers sustainable growth, profitability, and an exceptional consumer experience. The team works in a highly collaborative way, connecting throughout the week to align priorities and support shared goals. Regular team meetings create dedicated time for collaboration, relationship‑building, and development. You’ll have opportunities to deepen your expertise in customer planning, inventory management, commercial leadership, analytics, and strategic decision‑making.

Success looks like

Success means accelerating eCommerce growth while balancing ambitious sales, profitability, and operational goals. Over the next 12to18months, the team will focus on joint business planning alignment, line reviews, senior customer meetings, and execution of critical holiday trading periods. You’ll work closely with the Key Account Director, the broader Key Account team, customer stakeholders at Target, and cross‑functional partners across marketing, operations, inventory planning, finance, and product teams.

Compensation

The salary for this position has a range of $150,921.00–$226,381.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

• Family Care Leave–We offer enhanced paid leave options for those important times.
• Insurances–All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing–We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount–We know you’ll love to build so from day1 you will qualify for our generous colleague discount.
• Bonus–We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Your workplace

Your workplace will be the office, store or factory specified in this advert.

Hybrid Working

Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

People and diversity

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are.

Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Accessibility

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users.

If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Our Story

The LEGO Group is a company that has stood for imagination and creativity for generations. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun.

Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.