Senior Manager - Boston Hub

1012 LEGO Systems, Inc.; Boston (MA); Hybrid; USD 135,000 - 202,000; Full time

Benefits offered by this job

Family Care Leave

Life & Disability Insurance

Headspace wellbeing program

Colleague Discount

Bonus

Job summary

The LEGO Group is seeking a Senior Manager and Competency Leader to head the local Onsite Technology team and contribute to the global leadership. You will guide people leadership, technical delivery, and partnerships to strengthen engineering capabilities across the Americas.

In this role, you will oversee IT infrastructure projects, including office openings, expansions, relocations, and collaborations with external technology providers, while developing the team for a future-ready

Qualifications

• Led complex IT infrastructure projects including new offices, office expansions, or relocations, covering planning, budget management, supplier coordination, risk management, and delivery.
• Managed external IT partners delivering onsite technology services.
• Drove a transition from traditional IT support toward an engineering-led operating model.
• Implemented modern ways of working that improved technology delivery consistency and reliability.
• Built and developed technical teams by identifying capability gaps and creating structured development plans.
• Established effective partnerships with business stakeholders and global technology or product teams.

Responsibilities

• Build and lead a skilled Onsite Technology team with clear priorities and ownership.
• Drive delivery of regional technology projects across the Americas including new offices and relocations.
• Foster partnerships with digital technology teams and external providers to enable strategic outcomes.
• Shape organizational strategy and transformational change as part of the global leadership team.
• Deliver engineering excellence, automation, and proactive technology enablement.

Skills

IT infrastructure projects

Office relocations

Stakeholder coordination

Risk management

External IT partners

Engineering-led IT

Modern ways of working

Automation initiatives

Agile teams

Job description

Job Description Just imagine transforming a traditional IT support function into a high-performing engineering organization that enables the future of digital services. The strategic drive for this is clear, but can you be part of shaping the details and making it real?

About the role

As our Senior Manager & Competency Leader, you'll lead a local Onsite Technology team while contributing as a key member of a global leadership team. You'll bring together people-leadership, technical insight, project delivery, stakeholder influence, and transformation leadership to strengthen engineering capabilities and build a future-ready organization. Alongside leading and developing the team, you'll oversee IT infrastructure projects across the Americas region, including new offices, expansions, relocations, and partnerships with external technology providers.

Required Qualifications

• Led complex IT infrastructure projects including new offices, office expansions, or relocations, covering planning, budget management, supplier coordination, risk management, and delivery.
• Managed external IT partners delivering onsite technology services.
• Drove a transition from traditional IT support toward an engineering-led operating model.
• Implemented modern ways of working that improved technology delivery consistency and reliability.
• Built and developed technical teams by identifying capability gaps and creating structured development plans.
• Established effective partnerships with business stakeholders and global technology or product teams.

Preferred Qualifications

• Delivered automation initiatives that improved IT operations or service delivery.
• Led teams using agile ways of working to improve collaboration and delivery outcomes.

What you'll build

A skilled, engaged, and high-performing Onsite Technology team. Clear priorities, accountability, and alignment with business objectives. Strong engineering, automation, and proactive technology enablement capabilities. Consistent delivery of local technology projects across the region. Trusted partnerships across business and digital technology teams. Meaningful contributions to organizational strategy and transformational change as part of the global leadership team.

If you've worked in a role where you delivered complex technology projects, transformed IT operations, and developed technical teams, you'll feel at home here. What matters most is your ability to combine strong leadership with practical delivery, creating measurable improvements for both people and technology.

Life on the team

You’ll join Hubs, Offices & Sites Onsite Technology within Digital Technology. The team provides the local presence and engineering expertise needed to bring digital products to life while acting as a bridge between business stakeholders and product teams. We work in global agile rhythms with regular planning, demonstrations, retrospectives, and weekly stand‑ups. You’ll be part of a culture that values strategic thinking, problem solving, simplifying complexity, technical excellence, ownership, reliability, and continuous improvement in a hybrid working environment.

What success looks like

Success means helping the team evolve into an engineering‑driven organization recognized for consistent, high‑quality service delivery. Over the next 12 to 18 months, you’ll support the shift toward more project and implementation work while strengthening local technology deployments and reliable operations. You’ll work closely with Regional GMs, Lead Engineers, Competency Leads, and Digital project teams, helping shape both regional outcomes and global direction.

Please note: If you require any reasonable accommodation or adjustments throughout the application process, please let us know. We will work with you to meet your needs. This position is Senior Manager level. Relocation support is not offered.

Compensation

The salary for this position has a range of 134.750,00 $ - 202.126,00 $ based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date.

What’s in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Your workplace

Your workplace will be the office, store or factory specified in this advert.

Hybrid Working

Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team. Learn more about our benefits, culture and workplace experience here.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are.

Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.” The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860‑763‑7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on‑line channels, not to inquire about job opportunities.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.

We are aware of reports of fraudulent emails and social media messages from individuals falsely claiming to represent the LEGO Group recruitment teams. Please check that recruitment communications are from an official LEGO® email address before responding. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.