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Wexner Medical Center in Columbus, OH seeks a seasoned Training and Adoption Specialist to lead the planning, design, implementation, and evaluation of training programs for clinical and revenue cycle applications. You will drive system adoption, work with clinical and operational stakeholders, and optimize workflows to improve efficiency and patient outcomes.
The role requires a bachelor’s degree and at least four years in education, staff development, or clinical/revenue cycle operations, with
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Job Description
Serves as the primary training, adoption, optimization, and consulting resource for patient care and revenue cycle services, supporting integrated clinical information systems that enhance clinical operations, revenue cycle functions, administrative processes, and patient outcomes. Leads the planning, design, development, implementation, and evaluation of training programs and optimization initiatives for clinical and revenue cycle applications.
Acts as the subject matter expert for training and system adoption, leveraging clinical, operational, and application knowledge to support new system implementations, upgrades, and ongoing enhancements. Conducts training needs assessments and develops, delivers, and evaluates educational programs to ensure effective utilization of clinical and revenue cycle technologies.
Collaborates with operational and clinical stakeholders to assess current workflows and business processes, identify opportunities for improvement, and design future-state workflows that maximize system functionality, operational efficiency, and user adoption. Supports change management efforts and promotes best practices to optimize system performance and end-user experience.
Minimum Qualifications
Bachelor’s degree in a clinical, revenue cycle, or related field and four years of experience in education, staff development, and/or clinical or revenue cycle operations.
Our Comprehensive Employee Benefits Include:
Thank you for your interest in working at Ohio State.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
The university is an equal opportunity employer, including veterans and disability.