Sr. IT QA Analysts

Venerable; West Chester (Chester County); On-site; USD 110,000 - 140,000; Full time

Job summary

VIAC Services Company (Venerable) is seeking an experienced Lead IT QA Analyst to provide executive QA leadership across multiple business lines and IT support areas. The role involves guiding offshore testing teams and mentoring junior staff to meet project timelines.

Responsibilities include developing testing processes, driving test automation roadmaps, and delivering QA consulting to IT and business groups while upholding best practices and organizational policies.

Qualifications

• Bachelor’s degree in IT or related field and 5+ years QA/testing experience.
• Experience leading QA teams and mentoring juniors.
• Proven ability to present test strategy to varied audiences.
• Experience with Waterfall and Agile SDLC, SQL scripting.
• Experience with AWS or Azure cloud testing and automation roadmaps.

Responsibilities

• Provide QA/Test leadership across multiple business lines and IT support areas, platforms and locations.
• Coach and mentor junior team members; oversee offshore testing teams to meet timelines.
• Develop, modify and implement processes to resolve complex testing issues and improve efficiency.
• Lead initiatives to improve test processes and team member development.
• Provide senior-level QA consulting to IT and business groups on testing deliverables.

Skills

QA Leadership

Test Strategy

Offshore Coordination

Agile SDLC

SQL Scripting

Python Automation

BDD Frameworks

Quality Metrics

Education

Bachelor’s degree in IT/CS

Tools

AWS

Azure

Job description

Title: Lead IT QA Analysts

Employer: VIAC Services Company (Venerable)

Location: West Chester, PA

Job Description:

Serve as a QA/Test expert, providing leadership across multiple business lines and IT support areas, platforms, and locations. Demonstrate capability to lead QA peers and provide coaching and mentorship to junior team members. Provide oversight and guidance of offshore testing teams to ensure test validation tasks are successfully completed in accordance with project and release timelines. Develop, provide input and/or modify processes to resolve complex testing and quality process issues to include environment assessments and translation of requirements. Recommend and lead initiatives to improve test processes and development of team members to improve efficiency. Provide senior level consulting services to internal IT and business groups on Quality Assurance and testing deliverables. Ensure team adheres to established best practices and supports all organizational and IT policies and procedures regarding software development and project management. Establish productive, efficient and goal-oriented partnerships with QA peers, other IT disciplines and the business. Accumulate and provide a thorough understanding of business systems, technology, risk, compliance and process requirements, considering relevance of technology to both current and future environments. Understand benefits and drive utilization of common tools and automation.

Minimum Requirements:

Bachelor’s degree or foreign equivalent in Information Technology, Computer Engineering, or closely related field and minimum 5 years of Quality Assurance/Testing experience. Must have experience working with the following: preparing and presenting test strategy to varied audiences; advising IT teams on increasing efficiency and improving standards; independently leading application development including collaborating with offshore teams; Waterfall, Agile SDLC, and SQL scripting; Quality Metrics management and reporting; formulating test strategy for large scale projects; executing on the automation road map; UAT support and co-ordination to ensure technical specifications meet business requirements; conducting defect triage meetings and managing defect resolution; testing in AWS or Azure cloud environments; QA tools and automation framework development using Python; and developing Behavior Driven Testing frameworks.

Venerable Values:

Every position at Venerable has responsibility for living out the company’s values as described here:

• We are Courageous - We think critically, ask “why?” and seek out creative solutions.
• We are Curious - We take calculated risks, learn from out failures, and challenge traditional ways of thinking.
• We are Connected - We are connected to each other, our customers and our community.

Please note: The use of AI tools (such as ChatGPT or similar platforms) during interviews is not permitted without the prior approval of Venerable, as the use of such tools may interfere with company confidentiality, misrepresent a candidate’s skills and experience or otherwise conflict with Venerable’s hiring policies. If you are selected for an interview and a reasonable accommodation is needed, please notify the Venerable Human Resources recruiter aligned to the open position in which you are interviewing for.

If Venerable, in its sole discretion, determines that AI is being used during an interview without prior approval, Venerable reserves the right to end the interview early and/or disqualify a candidate.