Sr IT Project Manager - Agile Delivery & Operations

Qualitest; Alameda (CA); Hybrid; USD 120,000 - 140,000; Full time

Job summary

QualityAI, the world’s leading AI-powered quality engineering company, seeks a Sr IT Project Manager - Agile Delivery & Operations in Alameda, CA. The role blends agile delivery, operations, and executive-facing demos to drive complex software initiatives across engineering, product, and operations.

The ideal candidate has 8+ years in technical program management, strong Scrum background, and experience with AI-enabled reporting and scalable SOPs.

Qualifications

• 8+ years of experience in technical program/project management within software/hardware environments
• Strong knowledge of Agile/Scrum with experience running sprint ceremonies
• Experience coordinating multiple engineering teams with prioritization and risk management
• Comfort operating in high-visibility, high-pressure settings (executive demos)
• Familiarity with AI/automation tools for reporting and workflow optimization

Responsibilities

• Coordinate cross-functional delivery across software development, product management, and operations
• Own end-to-end software programs including infrastructure, automation tooling, telemetry, and data pipelines
• Manage readiness gates between engineering completion and production releases
• Oversee operational functions such as tech support workflows and device management
• Align data pipeline outputs with evolving downstream requirements and data sourcing methods
• Plan and run live product demos for senior leadership and executives
• Develop AI-powered dashboards to track deliverables and flag risks
• Translate progress and blockers to engineering leadership and executives
• Prototype new workflows and codify SOPs to scale practices
• Lead and mentor a small team supporting operational functions

Skills

Agile Delivery

Cross-functional coordination

Executive demos

AI tools reporting

Stakeholder communication

Team leadership

Technical program management

Scrum ceremonies

Education

Bachelor's degree

Tools

Jira

Confluence

SAFe

PM tools

Job description

Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!

We are looking for a Sr IT Project Manager - Agile Delivery & Operations to join our growing team in Alameda, CA!

Role - Sr IT Project Manager - Agile Delivery & Operations

Location - Alameda, California (Onsite for the initial 2/3 months, and then hybrid)

JD: Overview

We're looking for a seasoned Senior Project Manager/Technical Program Manager to own the coordination and delivery of complex, cross-functional software initiatives. This role sits at the intersection of Agile delivery management and operational execution — you'll be equally comfortable running a sprint retro and troubleshooting a live demo in front of senior executives. The ideal candidate thrives in ambiguity, brings structure to fast-moving technical teams, and is fluent in using AI tools to scale their own effectiveness.

Key Responsibilities

1. 1. Cross-functional delivery coordination: Serve as the central point of coordination across software development, product management, and operations teams, ensuring deliverables are scoped, tracked, and landed on schedule.
2. 2. End-to-end SW program ownership: Manage delivery of technical initiatives spanning infrastructure builds, automated test tooling, telemetry/debug systems, and large-scale data pipelines — often supporting hardware/device validation and bring‑up processes.
3. 3. Quality and readiness gatekeeping: Act as a checkpoint between engineering completion and downstream production or factory release, ensuring software meets validation and calibration standards before sign-off.
4. 4. Operational management: Take hands‑on ownership of operational functions such as tech support workflows, community/user engagement programs, and device or fleet management — not just software timelines, but the people and processes that support them.
5. 5. Data pipeline alignment: Coordinate closely between teams generating data and teams consuming it (e.g., research or product teams), ensuring outputs match evolving downstream requirements, including transitions between different data sourcing methodologies.
6. 6. Executive-facing demo management: Plan, script, and run live product demos for senior leadership and executive audiences, including real-time troubleshooting and contingency management to ensure flawless execution under pressure.
7. 7. AI-native reporting and tracking: Build or leverage AI-powered agents and dashboards to automatically track deliverables, flag risks, and generate stakeholder‑ready status reports — reducing manual reporting overhead and improving visibility.
8. 8. Stakeholder communication: Translate technical progress and blockers into clear, concise updates for both engineering leadership and non‑technical executive stakeholders.
9. 9. Process innovation: In situations with no existing playbook, prototype new workflows and approaches, then codify learnings into standard operating procedures (SOPs) that scale across the broader team or organization.
10. 10. Team leadership: Manage and mentor a small team or group of coordinators/contributors supporting operational functions, fostering an AI-forward, efficiency-driven culture.

Requirements

1. 1. 8+ years of experience in technical program/project management, ideally within software engineering or hardware/software integration environments
2. 2. Strong working knowledge of Agile/Scrum methodologies, with proven experience running sprint ceremonies, backlog grooming, and iterative delivery cycles
3. 3. Demonstrated experience coordinating multiple engineering teams simultaneously, with strong prioritization and risk management skills
4. 4. Comfort operating in high-visibility, high-pressure settings (executive demos, live troubleshooting)
5. 5. Familiarity with AI/automation tools for reporting, tracking, or workflow optimization
6. 6. Excellent written and verbal communication skills, with the ability to flex between technical and executive audiences

Must Haves

• Experience coordinating multiple cross-functional teams (Engineering, Product, Operations)
• Hands‑on experience running Scrum/Agile programs
• Led sprint planning, backlog grooming, retrospectives, and release planning
• Cyber Security related project experience

Preferred Qualifications

1. 1. PMP, PMI-ACP, SAFe, or equivalent certification
2. 2. Bachelor's degree, preferably in Computer Science or IT or Business Admin
3. 3. Experience with hardware/software co-development environments (e.g., device calibration, chip bring‑up, factory validation)
4. 4. Prior experience building or managing AI-powered internal tools or dashboards

We offer:

• Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
• Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.
• Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn - tap your network for net-worth.
• A Competitive pay,salary range of $120,000-$140,000.

Why QualityAI?

QualityAI is an AI‑first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real‑world conditions.

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology‑driven industries, combining deep engineering heritage with AI‑enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go‑live.

Further Information

• Intrigued to find more about us?
• Visit our website atQualityAI (Formerly Qualitest Group) | World’s Leading AI‑First Quality Engineering Company
• LinkedIn: https://www.linkedin.com/company/qualityaigroup