Support Tech - Site Generalist

Quality Ai; Burlingame (CA); On-site; USD 37,800 - 46,200; Full time

Job summary

QualityAI in Burlingame, CA is seeking a Support Tech - Site Generalist to help run on-site events. You will handle setup, teardown, and logistics, and assist attendees with technical help and directions.

You will coordinate with vendors, manage signage, and support pre/post-event marketing while preparing and distributing devices to attendees.

Join a team that values hands-on problem solving and provides opportunities to grow within a rapidly expanding AI-driven quality engineering company.

Qualifications

• Experience supporting events and conferences.
• Ability to troubleshoot technical issues on-site.

Responsibilities

• Support events including setup and teardown logistics.
• Assist attendees with technical help and guidance, including queue management and campus directions.
• Coordinate logistics with vendors (catering/prizes/swag/decorations/site prep).
• Post-event marketing on fliers, Workplace Groups, forums, and more; attendee communications and follow-up.

Skills

Event coordination

Vendor liaison

Technical support

Job description

Support Tech - Site Generalist

Date: 24 Jul 2026 Company: QualityAI Country/Region: US

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!

Burlingame, CA (100% on-site)

This role is responsible for:

• Supporting Events.
• Manage event setup and teardown, including electrical and connectivity logistics, check-in/out tables, booking venues, planning signage
• Supporting event attendees with technical help and troubleshooting, guidance through the event, queue management, campus direction
• Coordinating logistics with vendors (catering/prizes/swag/decorations/site prep)
• Pre/post-event marketing on fliers, Workplace Groups, forums, and more.Attendee communications, including scheduling, confirmation, follow-up
• Device preparation (sanitation, flashing, app installation, charging), distribution, tracking

Why QualityAI?

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions.

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

• Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
• Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.
• Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
• Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth.
• The salary rate for the role is $42,000 annually.