Sr. IT PM/PO- IND

Insight Global; Arden Hills (MN); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Insight Global is seeking a Senior Technical Project Manager to lead a high-volume, enterprise-level quality initiative focused on complaints mapping using AI agents with a human-in-the-loop interface. You will own end-to-end execution across a pod-based team, running all Agile ceremonies and translating business needs into technical requirements.

You will manage the roadmap, write user stories, and maintain clear status communication with stakeholders, navigating ambiguity and scope changes to

Qualifications

• 10+ years of Technical Project Management experience leading complex, enterprise-scale initiatives.
• Strong hands-on experience running Agile/Scrum ceremonies and managing cross-functional delivery teams.
• Expertise translating business requirements into technical user stories and execution plans, with end-to-end SDLC ownership.
• Experience delivering large-scale digital or technical solutions (e.g., SaaS platforms, enterprise applications).
• Solid technical foundation in software and data engineering, with comfort discussing AI/ML concepts at a high level.

Responsibilities

• Run all Agile/Scrum ceremonies and keep stakeholders aligned.
• Translate business needs into clear technical requirements and user stories.
• Own end-to-end SDLC and drive execution plans across teams.
• Maintain the project roadmap and communicate status to stakeholders.
• Manage scope changes, new feature requests, and escalations to protect delivery schedule.

Skills

Agile/Scrum

Cross-functional teams

User stories

SDLC ownership

AI/ML concepts

Tech leadership

Quality initiatives

Job description

Job Description

We are seeking a Senior Technical Project Manager to lead a high‑volume, enterprise‑level quality initiative focused on complaints mapping using AI agents with a human‑in‑the‑loop interface. This role will serve as the primary point of contact between business stakeholders and a pod‑based technical delivery team, owning end‑to‑end execution of a complex, cross‑functional build. The Technical Project Manager will be responsible for running all Agile/Scrum ceremonies, translating business needs into clear technical requirements, writing and managing user stories, maintaining the project roadmap, and driving consistent project status communication across stakeholders. The role requires operating confidently in an ambiguous environment, managing scope changes and new feature requests, and handling escalations efficiently to ensure delivery stays on track.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process.

Skills and Requirements

• -10+ years of Technical Project Management experience leading complex, enterprise‑scale initiatives
• -Strong hands‑on experience running Agile/Scrum ceremonies and managing cross‑functional delivery teams
• -Expertise translating business requirements into technical user stories and execution plans, with end‑to‑end SDLC ownership
• -Experience delivering large‑scale digital or technical solutions (e.g., SaaS platforms, enterprise applications)
• -Solid technical foundation in software and data engineering, with comfort discussing AI/ML concepts at a high level