About IntelePeer/Aqurio
IntelePeer/Aqurio is a healthcare-focused AI communications platform that powers AI voice agents and intelligent workflow automation for ambulatory care groups, all specialty healthcare verticals, health systems, and payers. Our AI Agent suite and SmartFlow platform are deployed at scale across some of the nation's most complex healthcare organizations — handling millions of patient interactions annually for scheduling, care coordination, billing inquiry, and more. We build AI that talks to real patients and produces real outcomes, and we need people who take that responsibility seriously.
Job Summary
We are seeking an experienced Senior Integration Engineer, Healthcare to own the technical design, development, and reliability of integrations connecting our AI agents with ambulatory EHRs, practice management systems, and supporting partners. The initial focus is enabling end-to-end scheduling and patient collections workflows.
- Design, build, and maintain bidirectional integrations using EHR/PMS APIs, webhooks, interfaces, and supported file exchanges across priority platforms, including athenahealth, Denticon, Dentrix, ModMed, Raintree, and Open Dental, as well as scheduling and payment partners.
- Implement and maintain HL7v2 interfaces (ADT, ORU, ORM, SIU, MDM, DFT) and FHIR R4 / US Core integrations, including SMART on FHIR and Bulk FHIR.
- Handle C-CDA documents, X12 transactions (270/271 eligibility, 837/835 claims), and the connectivity layer (MLLP, SFTP, TLS, VPN, OAuth2 client credentials).
- Own reliability of the integration estate: monitoring, message reconciliation, replay/backfill, dead-letter handling, and clear fallback behavior when an interface or downstream practice management system is degraded.
- Guarantee accuracy, patient-matching integrity, and de-identification/PHI handling across every data flow; partner with Security and Compliance on audits.
- Coordinate multiple parallel, demand-driven integration teams — assigning work, reviewing designs, unblocking engineers, and keeping standards and timelines consistent across concurrent customer integrations.
- Define and maintain mappings for patients, locations, providers, appointment types, scheduling rules, balances, and transaction identifiers. Account for differences across practices, locations, and customer configurations while maintaining reusable integration patterns.
- Plan capacity and sequence go-lives across the integration portfolio as ad-hoc teams spin up and down with demand.
- Set integration standards and mentor engineers, act as the organization's technical authority on interoperability.
- Collaborate closely with Backend, AI, Product, and Implementation teams to map clinical workflows into integration contracts.
- Write clean, test-driven, maintainable code; validate and own all AI-generated code contributions.
About You
Must Have
- 10+ years in software/integration engineering, with deep, demonstrated expertise building HL7v2 and FHIR integrations in production healthcare environments.
- Bachelor's degree in Computer Science required.
- Experience coordinating multiple engineers or parallel workstreams across concurrent customers — comfortable keeping standards and delivery consistent in a fluid, demand-driven team structure.
- Must be based in the USA and authorized to work in the U.S. without sponsorship.
- Strong programming skills in Python (and comfort with JavaScript/TypeScript or Java/Groovy for engine scripting).
- Solid understanding of healthcare data: clinical terminologies (LOINC, SNOMED CT, ICD-10, CPT, RxNorm), patient matching, and Practice Management data models.
- Working knowledge of integration connectivity and security: MLLP, SFTP, REST, OAuth2/SMART, TLS/mTLS.
- Extensive experience working in a highly compliant environment under HIPAA/HITECH, SOC 2, and HITRUST controls.
- Reliability mindset: observability, idempotency, retries, reconciliation, and graceful degradation.
- Excellent communicator — clear, structured, concise (S.T.A.R / S.A.R or similar).
- Culture fit: exceptionally smart, mission-driven, collaborative.
Desirable
- Familiarity with Da Vinci, Argonaut, and US Core implementation guides, and CMS Interoperability & Prior Authorization rules.
- Cloud & DevOps literacy: GCP, Kubernetes, Docker, Terraform; event-driven architectures (queues/streams).
- Exposure to AI, RAG, or LLM workflows feeding/consuming Practice Management data.
What Success Looks Like
- New customers are onboarded predictably and fast, with integration timelines measured in weeks, not quarters.
- Operational data flows in and out of the platform with high integrity — accurate patient matching, correct mappings, and zero silent data loss.
- The integration estate runs with strong availability and full observability; failures are caught, contained, and replayed rather than discovered by customers.
- Every interface operates within our highly compliant, HIPAA-governed environment and passes customer security review without friction.
- AI-generated integration code is consistently elevated, corrected, and owned by you.
- Concurrent integrations stay coordinated and consistent in quality even as their number scales with demand.
Physical Requirements
- Sedentary work lifting no more than 10 pounds.
- Occasional lifting, carrying, and standing.
- Frequent hand/eye coordination to operate office equipment.
- Vision sufficient to read computer screens, reports, and related department documents.
- Dexterity to operate computer keyboards and other related office equipment.
- Endurance sufficient to sit and work at a computer for extended periods of time.
- Frequent speech communication and hearing.
Why You'll Love It Here
- Unlimited Vacation for exempt employees
- Paid Holidays
- Competitive medical, dental & vision insurance for employees and their dependents
- 401K Retirement Plan
- Stock Options
- Company-paid life insurance
- Health & Flexible Savings Accounts
- Cell phone, gym, and internet reimbursement
- Paid Parental Leave
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Free snacks (Denver, and or Fort Lauderdale)
- Fun events (virtual and in-person)
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.
For California residents only: Please refer to the link below for IntelePeer/Aqurio's Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/
IntelePeer/Aqurio participates in E-Verify. https://www.eeoc.gov/poster
At IntelePeer/Aqurio, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.
We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.