Sr. Infrastructure Engineer

Vizient, Inc; Irving (TX); On-site; USD 89,000 - 156,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Vizient, Inc. seeks an experienced IT professional to maintain and enhance the infrastructure and operational environments that support Vizient’s information technology landscape.

You will support internal and external customers, evaluating requirements to deliver appropriate technical specifications and solutions. Key responsibilities include managing application administration, troubleshooting Tier 3 issues, automating processes, documenting solutions, and driving continuous improvement across

Qualifications

• Relevant degree preferred.
• 5+ years of relevant IT experience, preferably with progressive application administration.
• Tier 3 level troubleshooting experience preferred.
• Experience with enterprise application administration.
• Advanced understanding of Elasticsearch/Kibana.
• Effective communication skills.
• Experience with PowerShell, Python and/or Java.

Responsibilities

• Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
• Address user tickets regarding all aspects of application administration.
• Assist with providing guidance to customers with configuring applications.
• Manage the testing and administration of applications.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.
• Identify manual processes that can be automated and provide suggestions for improvement.
• Continually drive towards improvement of Vizient’s enterprise application ecosystem.
• Educate, train and assist team members

Skills

Effective communication

Troubleshooting

Problem-solving

Education

Relevant degree preferred

Tools

Elasticsearch

Kibana

PowerShell

Python

Java

Job description

Company Mission

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Job Description

In this role, you will maintain and improve the functionality of the infrastructure and operational environments that support Vizient’s information technology environment. You will support both internal and external customers, evaluating applicable requirements to provide appropriate technical specifications and solutions.

Responsibilities

• Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
• Address user tickets regarding all aspects of application administration.
• Assist with providing guidance to customers with configuring applications.
• Manage the testing and administration of applications.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.
• Identify manual processes that can be automated and provide suggestions for improvement.
• Continually drive towards improvement of Vizient’s enterprise application ecosystem.
• Educate, train and assist team members

Minimum Qualifications

• Relevant degree preferred.
• 5 or more years of relevant experience, preferably with progressive IT experience in application administration.
• Tier 3 level troubleshooting support experience preferred.
• Experience with enterprise application administration.
• Advanced understanding of Elasticsearch/Kibana.
• Effective communication skills.
• Experience with PowerShell, Python and/or Java.
• Strong troubleshooting and problem-solving skills.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00. This position is also incentive eligible.

Employee Benefits

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer

Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Company Culture

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care.

Company Headquarters

Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare.

Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve.

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