Employee Relations Director – Consulting & Professional Services

Vizient, Inc; Irving (TX); On-site; USD 118,000 - 206,000; Full time

Job summary

Vizient, Inc. is seeking a strategic Leader to drive enterprise Employee Relations across the organization from Irving, TX.

You will serve as a trusted advisor to executive leadership, HR Business Partners, Legal, and people leaders while balancing employee advocacy with organizational risk and business objectives. You will lead strategy, complex investigations, workforce transitions, policies and compliance, leader education, and analytics, building a high-performing Employee Relations team and

Qualifications

• Relevant degree preferred.
• 7+ years of relevant experience.
• Experience advising executive leaders and coaching leaders on performance management and conflict.
• Experience conducting complex workplace investigations.
• Experience supporting organizational restructures, mergers, acquisitions, or other transformations.
• Strong knowledge of federal and state employment laws.
• Experience partnering with employment counsel.
• Willingness to travel.

Responsibilities

• Develop and execute enterprise Employee Relations strategy aligned with objectives and risk management.
• Lead Employee Relations programs, processes, and metrics enterprise-wide.
• Advise executive leadership and HRBPs on complex and sensitive employee relations matters.
• Coach leaders on performance management and difficult conversations.
• Oversee and conduct complex workplace investigations.
• Guide workforce restructures, reductions, and other transformations in partnership with Legal and HR.

Skills

Strategic leadership

Executive communication

Consultative skills

Conflict resolution

Risk assessment

Relationship building

Willingness to travel

Education

Relevant degree preferred

SHRM-SCP / SPHR certification preferred

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary: In this role, you will provide strategic leadership for the enterprise Employee Relations function, ensuring a consistent, legally compliant, and business-focused approach to employee relations matters. You will serve as a trusted advisor to executive leadership, Human Resources Business Partners, Legal, and people leaders while balancing employee advocacy, organizational risk, and business objectives. You will lead Employee Relations strategy, complex workplace investigations, workforce transitions, policies and compliance, leader education, technology, and analytics while developing a high-performing Employee Relations team and advancing a culture of accountability, respect, and performance.

Responsibilities

• Develop and execute the enterprise Employee Relations strategy aligned with organizational objectives, culture, employee experience, and risk management priorities.
• Lead Employee Relations programs, policies, processes, service standards, operating metrics, and continuous improvement initiatives to promote consistent and effective practices across the enterprise.
• Advise executive leadership, Human Resources Business Partners, Legal, and people leaders on complex and sensitive employee relations matters, organizational risk, and appropriate resolution strategies.
• Coach leaders on performance management, corrective action, performance improvement plans, conflict resolution, difficult employee conversations, involuntary terminations, and leadership effectiveness.
• Lead, develop, mentor, and coach Employee Relations professionals while fostering professional growth, consultative capability, operational excellence, and a proactive approach to Employee Relations.
• Oversee and conduct complex workplace investigations involving allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations while ensuring objective, thorough, timely, and consistent practices.
• Review investigation findings, documentation, and recommendations to promote quality, consistency, sound decision-making, and appropriate risk mitigation, partnering with Legal on matters with potential litigation or regulatory implications.
• Lead Employee Relations support for organizational restructures, workforce reductions, mergers, acquisitions, and other business transformations in partnership with Human Resources Business Partners, Legal, and business leadership.
• Advise on reduction-in-force planning, ADEA compliance, decisional unit analysis, selection documentation, severance practices, and communication strategies to support effective workforce transitions and mitigate organizational risk.
• Manage Employee Relations policies, procedures, guidelines, and governance practices to promote consistent interpretation and application while maintaining compliance with federal, state, and local employment laws.
• Partner and collaborate with Legal and HR Business Partners on Employee Relations issues and policies.
• Develop and deliver Employee Relations education for people leaders and Human Resources Business Partners focused on performance management, documentation, workplace investigations, difficult conversations, conflict resolution, and consistent leadership practices.
• Oversee Employee Relations case management technology, data integrity, reporting accuracy, documentation standards, and system adoption while identifying opportunities to leverage automation and artificial intelligence to improve operations and service delivery.
• Establish documentation and case management standards for investigations, coaching, performance improvement plans, corrective actions, warnings, and involuntary terminations to promote consistency and quality.
• Analyze Employee Relations trends, investigation outcomes, corrective actions, turnover, employee feedback, and other workforce data to develop executive-level insights, identify organizational risks, and recommend targeted or enterprise-wide interventions.

Qualifications

• Relevant degree preferred.
• 7 or more years of relevant experience required.
• Demonstrated Employee Relations experience, including leadership of enterprise programs and consultation on complex and sensitive employment matters.
• Experience advising executive leaders and coaching people leaders on performance management, workplace conflict, corrective action, and other complex Employee Relations matters.
• Demonstrated experience conducting and overseeing complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and policy violations.
• Experience supporting organizational restructures, workforce reductions, mergers, acquisitions, or other significant business transformations.
• Knowledge of workforce reduction processes, including, including ADEA compliance, decisional unit analysis, selection documentation, severance practices, and related risk considerations.
• Strong knowledge of federal and state employment laws and regulations, including Title VII, ADA, ADEA, FMLA, FLSA, PWFA, and NLRA.
• Experience partnering with internal and external employment counsel on investigations, employment matters, and organizational risk.
• Experience supporting a large, geographically dispersed organization with approximately 5,000 or more employees preferred.
• Experience with Employee Relations case management technology, workforce analytics, executive dashboards, and data-driven decision-making; HR Acuity and Workday experience preferred.
• Experience implementing Employee Relations technology, artificial intelligence, automation, or other process improvements preferred.
• Strong strategic leadership, executive communication, consultative, conflict resolution, risk assessment, judgment, and relationship-building skills.
• SHRM‑SCP, SPHR, or similar professional certification preferred.
• Willingness to travel.

Compensation

Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $117,600.00 to $206,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care.

Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we’re solving some of the industry’s most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve. Through our enterprise of companies, we deliver meaningful impact across the continuum of care: Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration. aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence. Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.