Sr. Infrastructure Engineer

Vizient, Inc.; Irving (TX); On-site; USD 89,000 - 156,000; Full time

Benefits offered by this job

Incentive eligible

Job summary

Vizient, Inc. in Irving, TX seeks an IT professional to maintain and improve the infrastructure and applications that support its information technology environment, delivering solutions to internal and external customers.

You will handle routine application administration, respond to tickets, configure applications, test and document processes, and pursue automation while driving continuous improvements. Required: 5+ years in enterprise app administration, Elasticsearch/Kibana,

Qualifications

• 5+ years of relevant IT experience in application administration.
• Experience with enterprise application administration.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
• Address user tickets regarding all aspects of application administration.
• Assist with providing guidance to customers with configuring applications.
• Manage the testing and administration of applications.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.
• Identify manual processes that can be automated and provide suggestions for improvement.
• Continually drive towards improvement of Vizient's enterprise application ecosystem.
• Educate, train and assist team members

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Job Description:

In this role, you will maintain and improve the functionality of the infrastructure and operational environments that support Vizient's information technology environment. You will support both internal and external customers, evaluating applicable requirements to provide appropriate technical specifications and solutions.

Responsibilities:

• Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
• Address user tickets regarding all aspects of application administration.
• Assist with providing guidance to customers with configuring applications.
• Manage the testing and administration of applications.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.
• Identify manual processes that can be automated and provide suggestions for improvement.
• Continually drive towards improvement of Vizient's enterprise application ecosystem.
• Educate, train and assist team members

Minimum Qualifications:

• Relevant degree preferred.
• 5 or more years of relevant experience, preferably with progressive IT experience in application administration.
• Tier 3 level troubleshooting support experience preferred.
• Experience with enterprise application administration.
• Advanced understanding of Elasticsearch/Kibana.
• Effective communication skills.
• Experience with PowerShell, Python and/or Java.
• Strong troubleshooting and problem-solving skills.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.