Sr. Import Brokerage Agent

Crane Worldwide Logistics LLC; Irving (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Medical, Dental and Vision benefits

Job summary

Crane Worldwide Logistics LLC in Irving, TX seeks an experienced Customs Brokerage Specialist to manage import transactions and regulatory documentation across accounts. You will review documents, ensure compliance, monitor shipments, and liaise with clients to resolve issues. On-site role with comprehensive benefits.

Requires 5+ years in brokerage, high school diploma or GED, and a brokers license. Strong communication and teamwork skills are essential.

Qualifications

• High School Diploma or GED.
• Direct experience and working knowledge of Customs brokerage.
• Minimum of 5 years work experience relative to brokerage.

Responsibilities

• Receive, review and process complex import transactions for assigned base of accounts for all entry types, including the classification and Valuation of goods.
• Assist in the reviewing process for work stream development of new and existing accounts including reviewing all documentation and forms, maintaining communications with clients, reviewing their import process on a regular basis, and maintaining client profiles and databases.
• Monitor shipments as they approach noncompliance based on client control, event control, and transactional data count or control.
• Advise supervisor of any problems or irregularities.
• Stay current of U.S. Customs regulations (Customs Brokers and the Customs Clearance process); and classification and valuation rules through self-study, approved related courses and seminars, and regular review of trade publications.
• Compile and prepare commercial regulatory documents for entry processing.
• Coordinate and confirm release while operation in compliance of US customs regulations.
• Coordinate/assist the release of goods from the carrier, customs or other governmental agency examinations that may be required.
• Respond to incoming communications from internal and external clients and where necessary resolve and escape issues as needed. Communicate, and coordinate all customs clearance.
• Respond to inquiries regarding status of shipments in transit; follow through on trace request as necessary.
• Prepare customs entries and follow-up with the clearance process on all entries prepared.
• Scan, file, copy, and assemble documents including: bills of lading, dock receipts, licenses, and consulate documents.
• Calculate duties or tariffs to be paid on merchandise.
• Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise.
• Process post-entry work including ruling requests, CF 28's, refunds, protests, and drawbacks.
• Review and assess accuracy, verify country of origin/export, IOR, terms of sale and value to ensure that federal regulation requirements are achieved.
• Stay up-to-date on all customs changes.
• Research client claims ensuring the highest level of client service on every call and ensure that all service complaints are handled diplomatically, channeling pertinent information to supervisor/manager.

Skills

Communication

Client service

Team collaboration

Basic computer skills

Education

High School Diploma or GED

Job description

• Receive, review and process complex import transactions for assigned base of accounts for all entry types, including the classification and Valuation of goods.
• Assist in the reviewing process for work stream development of new and existing accounts including reviewing all documentation and forms, maintaining communications with clients, reviewing their import process on a regular basis, and maintaining client profiles and databases.
• Monitor shipments as they approach noncompliance based on client control, event control, and transactional data count or control.
• Advise supervisor of any problems or irregularities.
• Stay current of U.S. Customs regulations (Customs Brokers and the Customs Clearance process); and classification and valuation rules through self-study, approved related courses and seminars, and regular review of trade publications.
• Compile and prepare commercial regulatory documents for entry processing.
• Coordinate and confirm release while operation in compliance of US customs regulations.
• Coordinate/assist the release of goods from the carrier, customs or other governmental agency examinations that may be required.
• Respond to incoming communications from internal and external clients and where necessary resolve and escape issues as needed. Communicate, and coordinate all customs clearance.
• Respond to inquiries regarding status of shipments in transit; follow through on trace request as necessary.
• Prepare customs entries and follow-up with the clearance process on all entries prepared.
• Scan, file, copy, and assemble documents including: bills of lading, dock receipts, licenses, and consulate documents.
• Calculate duties or tariffs to be paid on merchandise.
• Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise.
• Process post-entry work including ruling requests, CF 28's, refunds, protests, and drawbacks.
• Review and assess accuracy, verify country of origin/export, IOR, terms of sale and value to ensure that federal regulation requirements are achieved.
• Stay up-to-date on all customs changes.
• Research client claims ensuring the highest level of client service on every call and ensure that all service complaints are handled diplomatically, channeling pertinent information to supervisor/manager.

Other Skills & Abilities

• Communication and client service skills
• Work collaboratively with colleagues from all departments to accomplish assigned objectives.
• Basic Computer Skills.

Education & Experience

• High School Diploma or GED
• Direct experience and working knowledge of Customs brokerage
• Minimum of 5 years work experience relative to brokerage

Physical Requirements

• Job requires the ability to use vision, adjust focus and work on a standard computer screen
• Stand or sit for long periods of time
• Job requires presence on-site at the assigned work location

Certifications & Licenses

• Professional certification may be required in some areas
• Brokers License

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits