Sr. HRIS & Operations Analyst - Remote, East Coast preferred

Corza Medical; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Corza Medical seeks a Sr. HRIS & Operations Analyst to own and optimize Core HR and Talent systems, troubleshoot issues, and streamline HR processes. You will partner with HR leadership to deliver accurate data, scalable workflows, and proactive support across the employee lifecycle.

This role requires hands-on experience with Sage People, HR analytics, and process improvement in a fast-moving environment. The position emphasizes data quality, system reliability, and customer-focused service

Qualifications

• Bachelor’s degree in Human Resources, Business, Information Systems, or related field, or 7+ years of relevant experience.
• Strong systems aptitude and ability to learn multiple platforms quickly.
• 3+ years in HR operations, shared services, HRIS, or HR analytics.
• Hands-on experience administering and configuring HRIS/HCM platforms.
• Experience managing HR support cases and end-to-end HR processes.
• Proven ability to improve HR processes, workflows, and service delivery.
• Strong attention to detail with proactive data, system, and process problem solving.
• Excellent communication and customer service across staff and leadership.
• High initiative, ownership, and adaptability in a fast-paced environment.
• Experience with case management/ticketing and reporting/BI tools; SQL knowledge preferred.
• Experience using AI and automation to improve HR processes and productivity preferred.

Responsibilities

• Serve as the primary SME for Sage People and Core HR platforms with design, configuration, dependencies, and troubleshooting know-how.
• Administer Core HR and Talent systems, managing user access, security, workflows, forms, and templates.
• Resolve system issues, maintain reliable performance, and identify opportunities to expand system capabilities.
• Monitor integrations and data feeds between HR systems and payroll, benefits, IT; escalate failures promptly.
• Triaging, resolving, and escalating HR policy and process inquiries from employees and managers.
• Manage complex HR processes end-to-end, ensuring accuracy and timely execution.
• Audit data integrity with routine validation, reconciliation, and maintenance.
• Document SOPs for recurring HR processes, system tasks, and reporting.
• Provide cross-functional support and responsibly use AI/automation for troubleshooting and analytics.

Skills

HRIS administration

HR analytics

SQL knowledge

BI reporting

Process improvement

Ticketing systems

AI/automation for HR

Strong communication

Attention to detail

Case management

Education

Bachelor’s degree in HR / Business / IS

Tools

Sage People

BI Tools

SQL

Job description

Our Mission

At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way.

Our Brand Promise

We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price.

• Remarkable service: A seamless, personal process designed around you and your needs.
• Trusted performance: Our product family is the result of years of experience championing surgeons and listening to their expertise.
• Outstanding value: No matter the surgical specialty, we deliver quality products for all markets.

Job Purpose Summary

We are seeking a Sr. HRIS & Operations Analyst with an entrepreneurial spirit who excels in a dynamic, growth-oriented environment to join our team. The Sr. HRIS & Operations Analyst is a hands‑on HR systems expert who helps keep Corza’s HR systems running smoothly. This person will manage and improve our Core HR and Talent platforms, troubleshoot issues, support employees and managers, and help make HR processes more efficient.

This is a great role for someone who enjoys solving problems, learning new systems, improving processes, and making things work better. You should be comfortable getting into the details, figuring out what’s wrong, and finding practical solutions.

What You Will Do

• Serve as the primary subject‑matter expert for Sage People and other Core HR and Talent platforms, with a strong understanding of system design, configuration, dependencies, and troubleshooting requirements.
• Administer Core HR and Talent systems, including Sage People, by managing user access and security, configuring workflows and business processes, and maintaining forms and templates.
• Resolve system issues, maintain reliable performance, and identify opportunities to optimize and expand system capabilities as business needs evolve.
• Monitor integrations, and data feeds between HR systems and downstream platforms, including payroll, benefits and IT; identify and escalat failures before they affect business operations.

HR Operations, Business & Employee Support

• Share responsibility for the HR support ticket queue, effectively triaging, resolving, and escalating employee and manager inquiries related to HR policies, processes, programs, and systems. Serve as a knowledgeable and trusted first point of contact across the employee lifecycle.
• Manage complex and recurring HR processes from initiation through completion, ensuring accurate, timely, and consistent execution while proactively identifying and addressing potential issues.
• Ensure the accuracy and integrity of employee and organizational data through routine audits, data validation, reconciliation, and ongoing maintenance.
• Drive continuous improvement of the HR service experience by identifying opportunities to improve response and resolution times, strengthen self‑service resources, simplify processes, and eliminate unnecessary handoffs or barriers.
• Apply an employee‑centered and business‑focused perspective to HR process and system improvements, ensuring solutions are operationally effective, scalable, and intuitive for employees and managers.

Data, Reporting & Analytics

• Respond to ad hoc data requests from HR leadership and business stakeholders with accurate, well‑documented analysis.
• Partner with Corza’s HR Analytics owner to translate raw system data into clear, actionable insights.

Process Improvement & Documentation

• Identify manual, error‑prone, or inefficient processes ‑ including workarounds caused by system limitations ‑ and recommend or implement improvements, often through system configuration.
• Document standard operating procedures for recurring HR processes, system administration tasks, support workflows, and reporting tasks.

Cross‑Functional & Project Support

• Provide flexible support across HR Operations, shifting between systems administration, employee support, process execution, and reporting as business needs require.
• Use AI and automation tools responsibly to accelerate troubleshooting, data cleanup, system configuration, reporting, and other appropriate HR Operations work.

What you will need

• Bachelor’s degree in Human Resources, Business, Information Systems, or related field, or 7+ years of relevant experience.
• Strong systems aptitude with the ability to quickly learn and navigate multiple platforms.
• 3+ years of experience in HR operations, shared services, HRIS, or HR analytics.
• Hands‑on experience administering and configuring HRIS/HCM platforms.
• Experience managing HR support cases and end‑to‑end HR processes.
• Demonstrated ability to improve HR processes, workflows, and service delivery.
• Strong attention to detail with a proactive approach to resolving data, system, and process issues.
• Strong communication and customer service skills across employee, manager, and leadership audiences.
• High degree of initiative, ownership, and adaptability in a fast‑paced environment.
• Experience with case management/ticketing and reporting/BI tools; SQL knowledge preferred.
• Experience using AI and automation to improve HR processes and productivity preferred.

What we value

• Customer First - We deliver extraordinary experiences.
• Accountability - We do what we say.
• Integrity - We do what is right.
• Inspired - We love what we do.
• One Global Team -We before me, always.

Join us today and Excel@Corza !

Corza Medical offers a competitive benefits package including medical, 401K, vacation and sick time, paternal leave and other benefits.

A reasonable estimate of the current pay range for this role is $70,000‑$110,000/salary. Further, pay is offered based on geographic location, internal equity, market data, applicant’s job‑related skills, commensurate experience, required licensures, certifications, and certain degrees.

Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics.