Sr. HRBP

訊凱國際 Cooler Master Co., Ltd.; Houston (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

Cooler Master seeks an HR Business Partner to support manufacturing and production managers and the hourly workforce in our Houston site. You will collaborate with front-line leadership to build trust, drive engagement, and ensure apositive employee experience.

You will lead workforce planning, staffing, employee relations, performance management, and safety initiatives, while ensuring compliance with labor laws and site policies.

Qualifications

• Bachelor’s degree in HR, Business Administration or related field.
• 5–8 years of HR experience in manufacturing/industrial environments.
• Experience with high-volume recruiting and labor-law compliance.

Responsibilities

• Serve as HR business partner for manufacturing leadership and hourly workforce.
• Lead workforce planning, staffing, employee relations, and engagement.
• conduct workplace investigations and resolve conflicts in compliance with laws.
• Oversee training, safety, and leadership coaching with site leaders.
• Track HR metrics and provide insights to leadership.

Skills

HR management

Manufacturing HR

Employee relations

Talent acquisition

Labor law

HRIS

Safety compliance

Education

Bachelor's degree in HR/Business

SHRM/PHR/SPHR certification preferred

Tools

Paylocity

SuccessFactors

Job description

For over three decades, Cooler Master has been a trusted partner to tier-1 global technology leaders, delivering pioneering thermal and manufacturing solutions. As AI computing workloads and next-generation data centers continue to push the boundaries of power density, Cooler Master is at the forefront of the industry—manufacturing critical high-density liquid cooling, CDU (Coolant Distribution Units), and advanced thermal infrastructure that power the global AI boom.

Driven by Innovation, Agility, and Professionalism, our culture is built on the "Cooler Master Spirit"—a collaborative environment rooted in structured discipline, teamwork, and accountability. We offer a fast-paced, technology-driven workplace where high-energy professionals can build the physical infrastructure of the future. If you thrive in a forward-moving atmosphere and want to grow at the speed of the AI revolution, this is the place to define your career.

Position Overview

The position serves as the HR business partner for manufacturing and production managers, supervisors, and the hourly and temporary workforce. This role collaborates closely with front-line leadership to build strong, trust-based relationships across all organizational levels and foster a positive employee experience.

This role assists in performing key people initiatives, including workforce planning and staffing, employee relations, employee engagement, performance management and development, workplace investigations, issue resolution, training and leadership coaching. The position plays a critical role in promoting a safe, compliant, and inclusive work environment while enhancing workforce effectiveness, supporting operational excellence, and enabling the achievement of business objectives.

Key Responsibilities

• Manage end-to-end recruitment, onboarding, and temp-to-hire strategies in partnership with site leadership to meet operational growth and staffing needs.
• Act as the primary HR contact to coach front-line management, conduct workplace investigations, resolve conflicts, and manage performance issues compliant with labor laws; and collaborate with HR Centers of Excellence as needed for employee inquiries.
• Maintain an approachable presence on the manufacturing and production floor to build trust, address employee concerns, and drive engagement and retention initiatives.
• Partner with front-line management to identify site training needs, oversee new hire orientations and compliance training, and track employee skill development.
• Ensure adherence to federal, state, and local labor laws, manage employee eligibility verification, and maintain audit-ready HR records.
• Track key HR metrics—such as turnover, attendance, headcount, and agency performance—to deliver actionable insights and trends to leadership.
• Partner with Environmental Health & Safety to reinforce workplace safety compliance, support incident follow-ups, and champion safety training.
• Perform other duties and support day-to-day HR operations and projects as needed.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• 5-8 years of HR experience, including at least 5 years in a manufacturing, industrial, and fast-paced operational environment.
• Proven track record of managing high-volume recruiting efforts while maintaining quality and efficiency.
• Practical experience in front-line employee relations, dispute resolution, and U.S. employment law compliance.
• Experience driving talent operations through rapid headcount growth, and production site expansion.
• Experience supporting, engaging, and working with diverse and multicultural workforces.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred.

Key Knowledge, Skills, and Abilities

• Comprehensive knowledge of federal, state, and local employment laws, HR best practices, OSHA regulations, and manufacturing safety standards.
• Demonstrated discretion and integrity when handling sensitive employee information and complex personnel matters.
• Ability to conduct workplace investigations, resolve conflicts, and administer corrective actions with sound judgment.
• Proven ability to build credibility, influence decisions, and communicate effectively across all organizational levels.
• Provide guidance, coaching, and counseling to front-line management on workforce issues.
• Strong analytical capability to track HR metrics, identify workforce trends, and deliver actionable insights that drive business decisions.
• Strong organizational skills with a track record of prioritizing competing demands and managing projects in a fast-paced manufacturing environment.
• High degree of flexibility and responsiveness to evolving business needs, operational shifts, and workforce priorities.
• Ability to work independently while partnering seamlessly across site operations (Production, Warehouse, Engineering, EHS) and Corporate HR COE.
• Proficiency in Microsoft Office Suite and HR information systems (HRIS), such as Paylocity, SuccessFactors.