Sr. HR Manager

Baldor Specialty Foods, Inc.

New York (NY)

Hybrid

USD 110,000 - 160,000

Full time

3 days ago

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Benefits offered by this job

Paid Time Off

Medical, Dental & Vision coverage

401(k) Plan with Company Match

Life Insurance

Disability Coverage

Employee discounts

Commuter Benefits

Job summary

Baldor Specialty Foods, Inc. in New York, NY seeks a Senior HR Manager to act as a strategic partner across manufacturing, warehousing and logistics.

You will lead a team of six People Operations Partners, drive HR programs, investigations and risk management, and ensure policy consistency across sites. You will collaborate with Legal, Safety and senior leaders to shape workforce planning, compliance and development initiatives for a high-volume hourly workforce, including CDL driver support

Qualifications

8+ years of HR experience including HRBP/people operations.
3+ years of people management or leadership experience.
Experience in employee relations, investigations and risk mitigation.
Experience supporting logistics, warehousing, or fleet operations (CDL/non-CDL).
Knowledge of DOT regs, DQF, onboarding, post-accident procedures preferred.
Strong HR analytics and metrics interpretation.
Knowledge of multi-state employment laws (FMLA, ADA, EEO, wage/hour).
Bilingual English/Spanish required.
Experience leading HR programs across multiple sites.
PHR/SPHR or SHRM-CP/SCP preferred.

Responsibilities

Strategic HR partnership to business leaders across manufacturing, warehousing, and logistics.
Support development and execution of HR/workforce strategies aligned with goals.
Lead or support enterprise and site initiatives: design, planning, talent strategy, change mgmt.
Use data and KPIs to drive engagement, performance, retention, and compliance.
Directly manage and develop a team of six People Operations Partners across multi-shift sites.
Set goals, priorities, and performance expectations for the team and align with HR objectives.
Oversee workload, task management, and day-to-day HR/ER responsibilities.
Conduct regular check-ins, performance reviews and development planning.
Ensure ER documentation, investigations, follow-ups, and action plans are completed.
Serve as escalation point for complex or high-risk employee relations matters.
Partner with Legal, Compliance, Safety and senior leaders on risk/regulatory matters.
Coach leaders on ER practices, documentation standards, and communication.
Support labor challenges, headcount planning, attendance, shift performance and health.
Review turnover, engagement, leadership behavior, culture; identify risks and improvements.
Ensure HR programs (performance, engagement surveys, recognition, safety) are executed.
Support talent development, succession planning and leadership development for frontline to mid-level leaders.
Drive consistency and HR practices across all sites; pursue continuous improvement.

Skills

Employee relations

People leadership

HR analytics

Policy implementation

Multistate employment laws

Bilingual English/Spanish

Cross-functional collaboration

Job description

Overview

The Senior Human Resources Manager is a key strategic partner responsible for supporting a large, fast-paced food manufacturing and distribution workforce across warehousing, manufacturing and logistics. This role serves as the primary escalation point for complex employee relations matters, provides direct leadership and oversight of a team of six (6) People Operations Partners, and collaborates closely with the Senior Director, HRBP on strategic and operational HR initiatives.

Brief Description

This role is accountable for ensuring consistent, high-quality execution of employee relations, HR operations, and people programs across multiple sites. The Senior HR Manager sets direction, priorities, and performance expectations for the People Operations Partners team while maintaining hands‑on involvement in sensitive and high-risk matters impacting the business. The ideal candidate brings strong experience supporting a high-volume hourly workforce specifically in a warehouse, manufacturing and logistics environment, with experience supporting FMCSA regulated driver workforce.

Key Responsibilities

Strategic HR Partnership

Act as a senior HR partner to business leaders across manufacturing, warehousing, and logistics operations.
Support the Senior Director, HRBP in developing and executing HR and workforce strategies aligned with operational and business goals.
Lead or support enterprise and site-level initiatives including organizational design, workforce planning, talent strategy, and change management.
Leverage workforce data, trends, and KPIs to provide insights that improve engagement, performance, retention, and compliance.

People Operations Partner Leadership

Directly manage, coach, and develop a team of six People Operations Partners supporting multi-shift, multi-site operations.
Establish clear goals, priorities, and performance expectations for People Operations Partners, ensuring alignment with operational needs and HR objectives.
Oversee workload distribution, task management, and execution of day-to-day HR and ER responsibilities across the team.
Conduct regular check-ins, performance reviews, and development planning to build capability, consistency, and bench strength.
Ensure People Operations Partners are effectively managing employee relations cases, HR transactions, and manager support with accuracy, timeliness, and professionalism.
Drive accountability for completion of ER documentation, investigations, follow-ups, and action plans.

Employee Relations & Risk Management

Serve as the primary escalation point for complex, sensitive, or high-risk employee relations matters.
Lead and oversee investigations involving workplace complaints, misconduct, policy violations, ethics concerns, and performance issues.
Ensure consistent application of company policies, labor practices, and corrective action standards across sites.
Partner with Legal, Compliance, Safety, and senior leadership on matters involving legal risk, regulatory exposure, or reputational impact.
Coach leaders and People Operations Partners on effective employee relations practices, documentation standards, and communication approaches.

Operational & Workforce Support

Support site leadership in addressing labor challenges, headcount planning, attendance issues, shift performance, and organizational health.
Review workforce trends related to turnover, absenteeism, engagement, leadership behaviors, and culture to identify risk areas and improvement opportunities.
Ensure effective execution of HR programs including performance management, engagement surveys, recognition initiatives, and safety-related HR programs.
Partner on talent development, succession planning, and leadership development for frontline, supervisory, and mid-level leaders.
Drive consistency and alignment of HR practices, processes, and standards across all supported locations.
Identify and implement continuous improvement opportunities within HR operations and people processes.

Qualifications

8+ years of progressive HR experience, including significant HRBP or people operations experience.
3+ years of people management or leadership experience.
Strong background in employee relations, investigations, coaching, and risk mitigation.
Experience supporting logistics, transportation or fleet operations, including CDL and/or non-CDL driver workforces strongly preferred.
Strong working knowledge of DOT regulations, DQF requirements, driver onboarding processes, and post-accident procedures preferred.
Strong analytical skills; ability to interpret HR metrics and develop meaningful insights.
Knowledge of multi-state employment laws (FMLA, ADA, EEO, wage and hour).
Bilingual (English/Spanish) required.
Experience leading HR programs across multiple sites.
PHR/SPHR or SHRM-CP/SCP certification, or related certification(s).

Working Conditions

Hybrid work schedule- 4 days in office and 1 remote day.
On-site visibility required in warehouse, production and transportation environments, including being comfortable in refrigerated warehouse setting.
Requires walking the floor, engaging with employees across multiple shifts and occasional early morning, late-evening or weekend support.
This role is based out of Baldor's corporate headquarters in the Bronx but will require travel approximately 10-15% travel including visits to other sites/locations as needed.

About Baldor

Since our beginnings as part of the iconic Greenwich Village retail store, Balducci's, Baldor has upheld its original promise—to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting‑edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.

Benefits