SR. HR MANAGER

Compass Group USA; Los Angeles (CA); Hybrid; USD 124,000 - 128,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

Compass Group USA is looking for a dynamic Sr. HR Manager to join their leadership team in a hybrid role, located in California. This position focuses on engaging with employees, solving problems creatively, and ensuring compliance with labor laws.

The ideal candidate will have 5-7 years of HR experience in hospitality or retail, along with strong communication skills and the ability to drive results through teamwork and inclusion efforts. Comprehensive benefits are offered, along with a collaborative work culture.

Qualifications

• 5-7 years of HR experience in hospitality, operations, or retail.
• Ability to operate in a highly-matrix environment.
• Proven ability to use data for strategic decisions.
• Strong verbal and written communication skills.
• Willingness to travel up to 25%.

Responsibilities

• Deliver results supporting People and Culture functions.
• Lead initiatives for onboarding and manager development.
• Engage with employees to ensure high engagement.
• Collaborate with leadership on key people priorities.
• Ensure compliance with labor laws and company policies.
• Serve as contact for employee relations issues.

Skills

HR Generalist experience

Communication skills

Data analysis

Team management

Problem-solving

Operating in a matrix environment

Job description

Compensation

Salary: $124,000-$128,000 + bonus eligible.

Job Summary

We are looking for a dynamic, collaborative, and driven Sr. HR Manager to join our central leadership team. This role engages with employees across the business, solves problems with creative solutions, and drives a positive customer and employee experience. As an HR professional with generalist knowledge and business partner capability, the person should have proven experience deploying talent strategies, policies and procedures, program implementation, and supporting employee relations. Knowledge of state and local employment legislation is essential.

Hybrid Location

This is a hybrid role and can be located in Seattle, WA; Los Angeles, CA; or Austin, TX.

Responsibilities

• Deliver results in a fast-paced environment with a high-volume workload supporting People and Culture functions and operations leadership.
• Lead initiatives focused on manager development, onboarding, and new hire experience.
• Proactively support and take a hands‑on approach to monitor the "pulse" of employees across all regions to ensure a high level of employee engagement.
• Support initiatives that foster a culture of inclusion and belonging.
• Collaborate with site and regional leadership teams to understand key people priorities including hiring, development and attrition trends.
• Proactively identify opportunities and solutions to problems or risks.
• Provide effective and timely communication and maintain strong relationships with key stakeholders, leaders, and partners with minimal direction.
• Implement process improvements and actions that drive operational efficiency and organizational enablement for leaders and managers across the business.
• Engage with the client to drive improvements and ensure SLAs, metrics, and requirements are consistently completed on time.
• Demonstrate ability to influence and obtain buy-in and credibility from stakeholders and employees.
• Ensure compliance with labor laws, employment practices and Compass policies.
• Serve as the point of contact for employee relations issues.
• Support performance reviews, corrective actions, and training initiatives across the business.

Qualifications

• 5-7 years of HR Generalist or HR Business Partner experience in hospitality, operations or large retail environment (bonus having union experience).
• Personifies core values of excellence, inclusive, collaborative, driven, and results oriented.
• Must be able to operate in a highly‑matrix environment and navigate ambiguity.
• Experience managing direct reports, delegating and developing team members.
• Proven ability to drive results through executing employee programs and streamlining processes.
• Proven ability to use data and analysis to support strategic decisions.
• Strong communication skills (verbal and written).
• Proven ability to learn new technology, systems and processes.
• Ability to travel up to 25%.

Equal Opportunity Employer

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)