Sr. HR Generalist

Intercity Packers Ltd.; Concord (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Profit sharing

Wellness reimbursement

10% annual bonus potential

Job summary

Gordon Food Service, located at 6200 Gordon Food Service Dr, Concord, NC 28027, is seeking an HR Generalist to partner with leaders, manage employee relations, and drive workforce analytics. The role requires onsite presence five days a week and a solid foundation in HR policies and compliance.

The ideal candidate will bring 4+ years of HR generalist experience, a Bachelor's degree in HR or related field, and strong skills in communication and problem solving.

Qualifications

• Four or more years of HR generalist experience with advanced knowledge of employment law and regulatory processes.
• Bachelor's degree in Human Resources, Business or related field.
• Experience using Google Workspace and MS Office for daily HR tasks.

Responsibilities

• Strategic Partnership and Workforce Analytics: analyze HR metrics to identify trends and drive targeted initiatives.
• Performance Management and Employee Relations: coach leaders and handle employee relations issues.
• Learning and Development: support leadership training programs and monitor completion.
• Compensation and Benefits: assist with annual compensation changes and benefits enrollment.
• Absence Management: oversee workers’ compensation and disability processes.
• Administrative duties: manage unemployment claims, HR databases, and onboarding/offboarding tasks.

Skills

HR data analytics

Communication

Partnership building

Problem solving

Education

Bachelor's degree in HR or related

Tools

Google Workspace

MS Office

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... This position is located at 6200 Gordon Food Service Dr, Concord, NC 28027

Position Summary

Provides recruiting and selection, training and development, employee relations, and Gordon Food Service (GFS) cultural development advice, assistance and consultation to other departmental leaders at an expert level, serving as a strategic partner who uses workforce data and HR metrics to identify trends and recommend initiatives that support business objectives. Ensures that practices established by Home Office Human Resources are implemented and followed.

Essential Functions

• Strategic Partnership and Workforce Analytics
  • Analyzes and interprets HR metrics such as turnover, retention, hiring, and AAP data to identify trends, inform leadership decisions, and launch targeted initiatives (e.g., retention strategies, staffing models).
  • Builds consultative partnerships with sales and operational leaders to align HR initiatives with business objectives.
• Performance Management and Employee Relations
  • Educates and consults leadership on the Performance Management process, understands and leverages the Talent Management Suite, coaches employees and managers on employee relations performance, practice or policy issues, promotes the open door policy.
  • Responds to, investigates and determines course of action for complaints from GFS employees or others in regards to Gordon Food Service.
• Learning and Development
  • Educates and assists leaders on the GFS Leadership Development initiatives.
  • Facilitates training and monitors required leadership training and development for completion and effectiveness.
  • Utilizes TMS and LMS to manage learning and development activities.
• Compensation and Benefits
  • Understands GFS compensation practices and policies and ensures leaders understand how to properly implement.
  • Assists with process for annual compensation changes and bonus payouts.
  • Plans and supports benefits enrollment processes as well as educating employees and leaders on GFS retirement plans, benefits and wellness initiatives.
• Absence Management
  • Manages and/or supports the administration of Workers Compensation, short and long term disability and FMLA using applicable software to manage processes.
• Other Duties and Assignments
  • May perform administrative functions related to general human resources responsibilities to include processing unemployment claims, managing the training database, entering new hires and others as required.
  • Administers exit interviews.
  • Performs other duties as assigned.

Knowledge / Skills / Abilities

• Excellent communication, presentation skills and problem solving skills.
• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
• Knowledge of current trends and developments in the field.
• Ability to analyze workforce data and translate findings into actionable recommendations.
• Demonstrated ability to build consultative partnerships with operational leaders.
• Ability to develop solutions to a variety of problems of moderate scope and complexity.
• Exercises judgment within established policies and practices.
• Understands Affirmative Action plans and EEOC compliance.

Total Rewards at GFS

• Affordable benefits plans start day one!
• Weekly pay
• Wellness reimbursement
• Profit sharing & 401(k) with company match
• 95% of leadership is hired from within GFS - start your career here!
• 10% annual bonus potential

Does this look like you?

• Four or more years of human resource generalist experience with advanced knowledge of employment law and regulatory agencies or an equivalent combination of education, training, and experience.
• Bachelor Degree in Human Resources, Business or related required.
• Experience in desktop applications (Google tools, MS Office or equivalent), including spreadsheets, presentations, word processing tools, mail and calendars required.
• Ability to be onsite 5 days a week.

Equal Employment Opportunity

Gordon Food Service values our customers and understands that their success is largely dependent upon our workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

Other Company Policies

All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

About the Company

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.