Sr. Full Stack Engineer – AWS Connect (Enterprise Applications)

Horizontal Talent; New York (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a talented Full Stack Engineer with expertise in AWS Connect. This fully remote role involves designing and maintaining a scalable contact center platform. Ideal candidates should have strong skills in React, Node.js, and cloud-native principles. Join a diverse and inclusive team focused on modernizing customer engagement platforms.

Benefits

Medical

Dental

Vision

Retirement

Qualifications

• 2–5 years of experience as a Full Stack Engineer in enterprise-scale environments.
• Hands-on experience with AWS Connect, including contact flows and integrations.

Responsibilities

• Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect.
• Create clean, maintainable code in React for the frontend and Node.js/TypeScript for the backend.

Skills

AWS Connect

React

Node.js

TypeScript

Communication

Education

Bachelor’s degree in computer science

Tools

Docker

Kubernetes

Job description

Sr. Full Stack Engineer – AWS Connect (Enterprise Applications)

Join to apply for the Sr. Full Stack Engineer – AWS Connect (Enterprise Applications) role at Horizontal Talent.

We are seeking a talented and motivated Full Stack Engineer with expertise in AWS Connect to join our dynamic team. This is an exciting opportunity to work in a fully remote environment, contributing to the modernization of customer engagement platforms.

Responsibilities

• Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and related services.
• Create clean, maintainable code in React for the frontend and Node.js/TypeScript for the backend within a microservices architecture.
• Collaborate with enterprise architects, DevOps, and security teams to ensure high standards of reliability and performance.
• Troubleshoot production issues and conduct root cause analysis to support ongoing platform stability.
• Participate in code reviews and uphold best practices in enterprise engineering, including security and design patterns.
• Translate complex business requirements into scalable technical implementations in partnership with product and UX teams.

Skills

• Bachelor’s degree in computer science or a related field, or equivalent work experience.
• 2–5 years of experience as a Full Stack Engineer in enterprise-scale environments.
• Hands-on experience with AWS Connect, including contact flows and integrations.
• Strong proficiency in React, Node.js, and TypeScript.
• Deep understanding of cloud-native principles and experience with AWS services such as Lambda, S3, and DynamoDB.
• Excellent communication skills and a collaborative mindset, especially in distributed teams.

Preferred Skills

• Experience with Docker, Kubernetes, and other container/orchestration tools.
• Background in voice systems, IVRs, chatbots, or customer service platforms.
• Understanding of enterprise compliance and secure development practices.

We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and empowered to contribute their unique perspectives.

Once you apply for this position, you may receive a phone call, SMS, or email from our Virtual AI Recruiter, Alex, to conduct an initial interview.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those who join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. The pay range for this role is $40 - $76 per hour. Final offer amounts may vary based on experience and location.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Engineering and Information Technology
• Industries: Staffing and Recruiting

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