Sr. Front Office Assistant - Summerport, Urology

Orlando Health, Inc.; Orlando (FL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Student loan repayment, tuition & FREE

Retirement savings

Paid paternity leave & fertility

Back up elder and childcare

Pet insurance

PTO/Holidays, and more for full time &

Job summary

Orlando Health Medical Group – Summerport Urology is seeking a Sr. Front Office Assistant to perform scheduling and administrative tasks in an ambulatory setting under supervision.

The role supports the Summerport Urology practice, coordinating referrals and maintaining patient records with accuracy. The ideal candidate will have a High School diploma, ~30 wpm typing, ICD/CPT knowledge, and 2 years in a medical office.

Qualifications

• High School diploma required; typing speed ~30 wpm.
• Knowledge of ICD & CPT coding.
• Two years of medical office experience preferred.

Responsibilities

• Adheres to policies and standards of Orlando Health.
• Answer phones, take messages, file lab results and medical records.
• Perform word processing and spreadsheet data entry.
• Handle charge entries and cash handling.
• Liaise between physician, patient, and insurance for referrals/authorizations.
• Maintain regular, punctual attendance as per policy.
• Keep the office clean, safe, and organized.
• Assist office billing service as requested.

Skills

Multitasking

Phone handling

Office data entry

Charge entry

Liaison skills

Policy compliance

Attendance reliability

Education

High School diploma

Typing 30 wpm

ICD & CPT coding knowledge

Job description

Position Summary

We're Hiring: Sr. Front Office Assistant | Summerport Urology

Address of Practice: 5151 Winter Garden Vineland Rd, Windermere, FL 34786

Department: Orlando Health Medical Group – Summerport Urology

Status: Full-Time | 40 hours per week

Shift: Monday – Friday, 8:00 AM – 5:00 PM

Title: Sr. Front Office Assistant

About the Role

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.

All Inclusive Benefits (Start Day One)

• Health/Dental/Vision/Life Insurance
• Student loan repayment, tuition reimbursement, & FREE college education programs
• Retirement savings
• Paid paternity leave & fertility benefits
• Back up elder and childcare
• Pet insurance
• PTO/Holidays, and more for full time and part time employees!

About OHMG

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Essential Functions

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

Education/Training

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT coding.

Licensure/Certification

• None.

Experience

• Two (2) years’ experience in a medical office environment.