Sr. Front Office Assistant - Float - Surgical Group

Orlando Health; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Student loan repayment

Tuition reimbursement

Free college education programs

Retirement savings

Paid paternity leave

Fertility benefits

Backup elder care

Backup childcare

Pet insurance

PTO/Holidays

Job summary

Orlando Health Medical Group - SSH Surgical Group seeks a Senior Front Office Assistant to manage routine scheduling and administrative tasks in an ambulatory physician office. The role travels to Longwood, Lake Mary, Oviedo, Orange City, and other area sites, supporting multiple facilities Monday–Friday, 8am–5pm.

Responsibilities include handling referrals/authorizations, maintaining records, and contributing to office efficiency while aligning with Orlando Health policies.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to demonstrate competency with practice management system.
• Knowledge of ICD & CPT.

Responsibilities

• Handle multiple tasks, answer phones, file lab reports and medical records per policies.
• Perform word processing and spreadsheet data.
• Process charge entry and cash handling.
• Liaise among physician, patient, and insurance for referrals/authorizations.
• Maintain punctual attendance and compliance with policies.
• Participate in Quality Assurance and keep office organized.

Skills

Typing 30 wpm

ICD & CPT knowledge

Education

High School diploma or equivalent

Job description

Position Summary

Department: Orlando Health Medical Group - SSH Surgical Group
Status: Full-Time | 40 hours per week
Shift: Monday - Friday, 8am - 5pm
Title: Sr. Front Office Assistant

• Address of Practice: Traveling to Longwood, Lake Mary, Oviedo, and Orange City. Travel may also include Summerport, Downtown, St. Cloud, Clermont, Dr. Phillips, and Ocoee.*

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.

Benefits

All Inclusive Benefits (start day one): Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, backup elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Responsibilities

Essential Functions

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

Education/Training

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.

Experience

• Two (2) years’ experience in a medical office environment.