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Infinite Computer Solutions is seeking a Fraud Recovery Investigator to support recovery and investigative efforts within Digital Payment Services/Risk Operations. You will handle fraud case management, Zelle research, and collaboration with clients and financial institutions on fraud claims.
The role requires strong written and oral communication, attention to detail, and proficiency in MS Office; 1+ year in fraud or financial services is preferred.
Job Description
Job Description:
The Fraud Recovery Investigator plays a key role in recovery and investigative efforts for the Digital Payment Services/Risk Operations. Responsibilities include fraud case management, Zelle research, Client 360, and working directly with clients and other Financial Institutions regarding fraud claims, suspicious activities, and identifying fraudulent patterns. Based on the function of this role, the Fraud Investigator will also work closely with other departments, including Fraud Detection, Risk Analytics, ACH Operations, and Customer Support Services.
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