SR Financial Aid Advisor

Concorde Career Colleges; Grand Prairie (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Concorde Career Colleges is seeking a Financial Aid Advisor to educate and assist students with Federal, State, and institutional aid processes. You’ll guide FAFSA submissions, loans, and aid packaging while ensuring compliance with Title IV regulations and Concorde policies.

A strong emphasis on accuracy, confidentiality, and customer service is required. The role supports students through counseling during tours, interviews, and testing, with a focus on timely, complete packaging.

Qualifications

• Associate degree preferred.
• Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed.
• 3 years Financial Aid Advisor Experience
• 3 years Title IV administration and mastery of FAA skill sets
• Familiar with VA policy and procedures
• Must be computer literate with entry level knowledge of Excel and Word
• Knowledge and ability to run CampusVue operating system preferred
• Must be detail oriented and be a quick learner of complex processes
• Able and willing to: Communicate, think, learn, and reason

Responsibilities

• Advise prospective students of all funding sources available to students attending Concorde Career College and provide each prospective student an introduction to financial aid during the student’s tour
• Assist students with questions regarding FAFSA, MPN for Federal loans, and Federal aid applications using required forms
• Check NSLDS for status of prospective student loans
• Conduct entrance interviews and testing and exit interviews and testing as required by Title IV regulation
• Complete re-entry and subsequent packaging accurately
• Prepares withdraw packets for the Home Office Refund team when students withdraw
• Know and comply with Concorde policies/procedures per the policy manual
• Know and comply with Federal regulations/procedures per the Federal Handbook
• Perform other duties related to student financial aid packaging efforts as assigned
• Other duties as assigned

Skills

Financial Aid advising

Customer service

Data entry

Communication skills

Attention to detail

Education

Associate degree preferred

Tools

CampusVue software

Excel

Word

Job description

Overview

To educate, advise, and support students in the appropriate procedures to ensure the completion of all applicable grant, loan, and scholarship applications. Aid students in understanding and interpretation of applicable Federal, State, and Institutional requirements while maintaining a high level of customer service. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Responsibilities

• Advise prospective students of all funding sources available to students attending Concorde Career College and provide each prospective student an introduction to financial aid during the student’s tour
• Assist students with questions regarding the completion of the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note for the Federal Stafford, Federal Unsubsidized and Federal PLUS loans, Federal SEOG, and Federal Perkins applications utilizing all required Federal and Concorde Career College forms
• Check NSLDS for status of prospective student loans
• Conduct entrance interviews and testing and exit interviews and testing as required by Title IV regulation and Concorde Career College
• Complete re-entry and subsequent packaging accurately
• Prepares withdraw packets for the Home Office Refund team when students withdraw
• Know and comply with all applicable Concorde policies/procedures per the College policy and procedure manual
• Know and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
• Perform other duties related to student financial aid packaging efforts as assigned
• Other duties as assigned

Qualifications

• Associate degree preferred
• Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed.
• 3 years Financial Aid Advisor Experience
• 3 years Title IV administration and mastery of FAA skill sets
• Familiar with VA policy and procedures
• Must be computer literate with entry level knowledge of Excel and Word
• Knowledge and ability to run CampusVue operating system preferred
• Must be detail oriented and be a quick learner of complex processes
• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders
• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.