Sr. Field Technical Program Manager, Forward Deployed Engineering - Public Sector

United States Digital Space LLC; Washington (District of Columbia); On-site; USD 140,400 - 193,050; Full time

Job summary

United States Digital Space LLC is looking for a Sr. Field Technical Program Manager to lead customer engagements within the Public Sector. You will ensure successful delivery and technical guidance, assisting teams in achieving project goals while maintaining high customer satisfaction.

Your role involves managing complex technical challenges, influencing teams, and articulating the company’s vision. The ideal candidate has strong skills in program management and excellent communication abilities, with potential clearability with the US Government being essential.

Qualifications

• Ability to make sound technical decisions without being a hands-on coder.
• Experience managing large, complex engagements.
• Excellent communication, negotiation, and conflict resolution skills.
• Clearable with the US Government.

Responsibilities

• Deliver complex customer engagements with technical leadership.
• Guide teams through architectural decisions and technical risks.
• Manage all aspects of a program including scope, schedule, and budget.
• Serve as primary point of escalation for technical delivery issues.

Skills

Technical Acumen

Program & Project Management

Communication & Leadership

Experience with BI and big data technologies

Job description

CSQ427R136

Sr. Field Technical Program Manager, Forward Deployed Engineering - Public Sector

At the company, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer‑centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user‑friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer‑focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!

As a Sr. Field Technical Program Manager at the company, you will be a key driver in our Forward Deployed Engineering team's mission to accelerate and de‑risk customer outcomes. Your role is central to achieving project goals and maintaining exceptional customer satisfaction, particularly within our U.S. Government customer base. While you are not expected to have hands‑on coding experience, your technical acumen and strategic influence will be critical for guiding complex engagements to success. You will work closely with cross‑functional teams to deliver excellence at every stage.

The Impact You Will Have

• Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team.
• Guide technical teams through key architectural decisions, helping them navigate trade‑offs between established and innovative approaches.
• Proactively identify and mitigate technical risks and dependencies that could impact project timelines and goals.
• Individually deliver on commitments by producing high‑quality deliverables, status reports, program plans, and customer responses that require minimal rework.
• Effectively manage all aspects of a program, including scope, schedule, budget, risk, and resources, with a focus on technical complexity.
• Act as the primary point of escalation for customers regarding technical delivery issues and, as needed, escalates to other parts of the company for rapid resolution.
• Build trust and credibility with technical teams and stakeholders by clearly articulating the company’s vision and solutions and facilitating productive, goal‑oriented meetings.

What We Look For

• Technical Acumen & Decision Making: A proven ability to stay current on technology trends and make sound technical decisions without being a hands‑on coder.
• Program & Project Management: Experience managing large, complex engagements and mitigating unexpected technical challenges. Familiarity with managing the trade‑offs between scope, budget, and timeline.
• Communication & Leadership: Excellent communication, negotiation, and conflict resolution skills. A track record of influencing technical teams and effectively tailoring messages for different audiences, from engineers to executives.
• Experience with BI, data management, and big data technologies is preferred.
• Proven ability to multitask and manage multiple engagements while delivering a high level of customer satisfaction.
• The candidate must be clearable with the US Government.

Pay Range Transparency

the company is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, the company anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 2 Pay Range

$140,400 — $193,050 USD

Benefits

At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.