Sr Field Service Technician

Honeywell; Lebanon (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Honeywell seeks a Sr Field Service Technician to lead on-site installations and repairs of complex systems. This role involves troubleshooting, customer training, and participating in continuous improvement initiatives, ensuring high customer satisfaction while representing Honeywell at industry events.

Qualifications

• Experience with complex equipment.
• Ability to follow detailed work instructions.
• Excellent communication skills for training and customer support.

Responsibilities

• Perform installation, servicing, and repair of complex equipment.
• Provide high-level technical support and training to customers.
• Inspect for quality and manage work orders.

Skills

Technical support

Troubleshooting

Customer training

Maintenance

Job description

Join to apply for the Sr Field Service Technician role at Honeywell.

This role involves achieving successful on-site installation, servicing, and repair of complex equipment and systems without direct supervision. You will follow detailed work instructions, amend outdated or incorrect instructions with the help of Engineering teams, and contribute to training guides and documentation. The position requires implementing continuous improvement initiatives in the field to address administrative difficulties related to delivery and installation. You will train customers on proper usage, troubleshooting, and basic repair procedures for complex equipment. Additionally, you will represent Honeywell at industry conferences and deliver technical presentations.

Key Responsibilities

• Schedule: 2nd shift, Mon-Thurs 5:00pm-3:30am; must be available during these times.
• Inspect for quality.
• Install or repair work orders.
• Provide customer support.

As a Sr Field Service Technician at Honeywell, you will provide high-level technical support, troubleshoot complex issues, perform maintenance, and train customers and junior technicians to ensure customer satisfaction.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, aviation, and energy transition. We provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation segments—powered by Honeywell Forge software—to make the world smarter, safer, and more sustainable.