Sr. Field Service Technician

Honeywell; Lebanon (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading technology company as a Sr. Field Service Technician, responsible for on-site installation and support of complex equipment. This role requires technical expertise and a focus on customer training to ensure high levels of satisfaction. As part of a dedicated team, you will make significant contributions in the field of engineering, driving operational excellence and collaboration.

Qualifications

• Experience in field service and customer support.
• Strong troubleshooting skills for complex equipment.
• Ensure quality during installations and repairs.

Responsibilities

• Achieve successful on-site installation and servicing of complex equipment.
• Train customers on equipment usage and troubleshooting.
• Optimize operations and drive customer satisfaction.

Skills

Customer Support

Troubleshooting

Installation

Quality Inspection

Education

Technical Diploma or equivalent experience

Job description

Join to apply for the Sr. Field Service Technician role at Honeywell.

Achieves successful on-site installation, servicing, and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key Responsibilities:

• Schedule will be 2nd shift, Mon-Thurs 5:00pm-3:30am, must be available during those times.
• Inspect for Quality.
• Install or Repair Work Orders.
• Provide Customer Support.

As an Industrial Maintenance Technician at Honeywell, you will lead our Field Service team, optimize operations, and drive customer satisfaction and business growth through strategic initiatives and cross-functional collaboration.

About Us:

Honeywell helps organizations solve the world's most complex challenges in automation, aviation, and energy transition. We provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation segments—powered by Honeywell Forge software—that make the world smarter, safer, and more sustainable.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Manufacturing