Job Summary
The Sr. Executive Assistant (EA) serves as a strategic partner and trusted advisor to the Chief Executive Officer, supporting the execution of organizational priorities and ensuring alignment across all functions of the organization. The role provides high-level executive support to optimize the CEO’s time and focus on mission‑critical priorities, while serving as a liaison between the CEO and internal/external stakeholders.
Key Responsibilities & Essential Functions
- Strategic Leadership & Organizational Execution
- Partner with the CEO to drive execution of the organization’s strategic plan and enterprise‑wide priorities.
- Translate strategic objectives into actionable plans with clear timelines, deliverables, and accountability measures.
- Identify organizational risks and operational gaps and recommend solutions to improve performance and efficiency.
- Executive Operations & Project Management
- Lead and manage high‑impact, cross‑functional initiatives across Human Resources, Finance, Programs, Compliance, and Operations.
- Oversee execution of critical organizational projects, including compensation and workforce strategy initiatives, policy and process improvements, and operational enhancements.
- Ensure adherence to internal controls and processes, including approval workflows, personnel actions, and audit readiness practices.
- Prepare executive briefings, reports, and presentations to support decision‑making at the CEO and senior leadership levels.
- Board & Executive Leadership Support
- Coordinate and support preparation of materials for Board of Directors and Board Committee meetings.
- Partner with the CEO in managing Board relationships, ensuring timely follow‑up on action items and strategic initiatives.
- Support executive leadership meetings by setting agendas, capturing key decisions, and ensuring accountability for follow‑through.
- Assist in executive recruitment efforts and leadership transitions, including coordination with external search firms and stakeholders.
- Cross‑Functional Leadership & Alignment
- Serve as a liaison across departments to ensure alignment on organizational priorities, budget considerations, and operational execution.
- Facilitate communication and collaboration among senior leadership to drive consistency and shared accountability.
- Support implementation of organizational initiatives, change management efforts, and internal communications.
- Executive Support
- Manage high‑level prioritization of the CEO’s schedule to align with strategic objectives.
- Prepare the CEO for internal and external engagements, including travel arrangements, meetings with funders, Board members, and key stakeholders.
- Handle sensitive and confidential matters with the highest level of discretion and professionalism.
Qualifications, Education & Experience
- Bachelor’s degree required; Master’s degree (MBA, MPA, or related field) preferred.
- Minimum of 6–9 years of progressive leadership experience in operations, strategy, or executive‑level support.
- Demonstrated experience working closely with senior executives or C‑suite leadership.
- Experience in a nonprofit, social services, or complex, multi‑site organization strongly preferred.
- Knowledge of New York City social services contracts preferred.
Skills & Competencies
- Exceptional strategic thinking with the ability to translate vision into execution.
- Strong project management and organizational skills with the ability to manage multiple high‑priority initiatives simultaneously.
- Excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organization.
- High level of discretion and professionalism in handling sensitive information.
- Strong analytical skills with experience in performance tracking, reporting, and data‑driven decision‑making.
- Ability to operate effectively in a fast‑paced, mission‑driven environment.
Attributes and Competencies
- Demonstrated commitment to the mission and values of the organization.
- Collaborative and adaptable, with a positive attitude and ability to work well under pressure.
- High emotional intelligence and interpersonal skills to handle interactions with senior leadership, board members, and external stakeholders.
- Strategic Leadership & Execution.
- Enterprise Thinking.
- Collaboration & Influence.
- Accountability & Results Orientation.
- Executive Communication.
- Ethical Judgment & Integrity.
License
Capabilities
- Desire to perform the essential functions of this job.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Comfortable with using public transportation to travel to and from various program sites.