Senior Executive Assistant

MENTAL HEALTH ASSOCIATES OF THE TRI; Greensboro (NC); On-site; USD 25,003 - 35,610; Part time

Job summary

MENTAL HEALTH ASSOCIATES OF THE TRI is seeking a Senior Executive Assistant in Greensboro, NC. This in-office position provides direct support to the CEO, managing schedules, communications, and board operations. Candidates should have a minimum of 3 years of experience in high-level executive support and proficiency in Microsoft Office. The role offers a starting hourly wage of $22, with a schedule of 30 hours per week. Reliable transportation and the ability to travel are required.

Qualifications

• Minimum of 3 years providing high-level executive support to senior leadership.
• Proven experience managing complex schedules and executive communications.

Responsibilities

• Manage President & CEO’s calendar, appointments, and communications.
• Provide administrative support to the Board of Directors.
• Support special projects and organizational events.

Skills

Organizational skills

Communication abilities

Problem-solving

Confidentiality

Time management

Education

Bachelor's degree preferred

Associate's degree with relevant experience

Tools

Microsoft Office Suite

CRM database

Virtual collaboration tools

Job description

The Senior Executive Assistant provides direct executive-level support to the President & Chief Executive Officer (CEO), serving as a trusted partner in advancing the organization’s mission and carrying out operations. This role requires discretion, sound judgment, and the ability to manage multiple priorities in a fast‑paced environment.

The Senior Executive Assistant manages the President & CEO’s calendar, communications, and strategic priorities, while also supporting board governance and executive operations. This position interacts daily with senior leadership including our Chief Revenue Officer, board members, donors, and community partners, requiring exceptional organizational, communication, and relationship management skills. The ideal candidate has prior experience supporting executives and boards, thrives under pressure, and consistently delivers with excellence.

Key Responsibilities

Executive Support

• Manage President & CEO’s calendar, appointments, travel arrangements, and meeting logistics.
• Prioritize and triage communications (email, calls, correspondence), drafting responses when appropriate.
• Prepare agendas, briefing documents, presentations, and follow‑up notes for meetings.
• Track deadlines, approvals, and deliverables to ensure timely follow‑through.
• Maintain confidential files, records, and sensitive documentation.

Board & Leadership Support

• Provide administrative support to the Board of Directors and board committees, including agenda preparation, scheduling, materials, and minutes.
• Coordinate board retreats, leadership meetings, and executive events.
• Serve as liaison between the President & CEO and internal/external staff, ensuring timely communication and follow‑up.

Operations & Special Projects

• Support cross‑departmental initiatives, compliance reporting, and special projects as assigned.
• Assist in the execution of key organizational events such as Annual Meetings, fundraising events, leadership gatherings, and community partnerships.
• Conduct research, manage special assignments, and prepare reports with discretion & accuracy.
• Updating information in CRM and pulling relevant data reports, upon request.

Relationship Management

• Represent the President & CEO’s office in interactions with donors, staff, and community partners.
• Maintain professionalism and confidentiality at all times.
• Build strong working relationships across departments to support organizational priorities.
• Fill in for CEO at various community meetings/events.

Problem Solving & Initiative

• Anticipate needs of the President & CEO and proactively address challenges.
• Identify process improvement strategies to streamline executive operations.
• Exercise strong judgment in decision‑making, balancing priorities and deadlines.

Qualifications

Education

• Bachelor’s degree preferred; Associate’s degree with relevant experience considered.

Experience

• Minimum of 3 years providing high‑level executive support to senior leadership.
• Proven experience managing complex schedules and executive communications.

Technical Proficiency

• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Knowledge of CRM database and reporting.
• Proficiency in virtual collaboration tools and board management platforms.

Other Key Competencies

• Exceptional organizational skills with keen attention to detail.
• Strong written and verbal communication abilities.
• Ability to manage multiple deadlines and priorities under pressure.
• High integrity with proven ability to handle confidential information.

Compensation and Benefits

This is an in‑office role. Starting hourly wage is $22/hour with a 30 hour/week schedule. This non‑exempt role is not eligible for benefits although this can be considered after 90 days.

Travel Demands

Must have reliable transportation and the ability to travel to meetings, work sites, and community‑based events.