Sr. Executive Assistant

Citizens; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Citizens is seeking a Sr. Executive Assistant to support senior leadership in a dynamic environment. The role involves managing schedules, coordinating travel, and preparing reports while maintaining confidentiality. Ideal candidates will have strong organizational skills and experience in project management, contributing to a collaborative team culture focused on customer service and community support.

Qualifications

• Ability to exercise sound judgment and maintain confidentiality.
• Proficiency in coordinating complex travel and events.
• Strong organizational and time management skills.

Responsibilities

• Manage multiple projects simultaneously in a timely manner.
• Coordinate meetings, conference calls, and travel arrangements.
• Prepare reports and presentations, including advanced graphics.

Skills

Organizational skills

Time management

Interpersonal skills

Communication skills

Problem-solving

Education

Experience managing multiple projects

Tools

Microsoft Office Suite

Job description

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Description

The incumbent will possess thorough knowledge of the organization and have the proven ability to make sound judgments on a day-to-day basis regarding assigned and ad hoc duties. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance. The Executive Assistant II will have the ability to work independently on and manage multiple projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Duties include scheduling appointments, preparing external/internal correspondence, screening calls/visitors, arranging complex domestic/international travel, coordinating meetings and receptions, preparing presentation materials, maintaining files, and preparing expense reports. May perform ongoing database maintenance and generate reports. Assists in arranging large meetings/events including senior leadership.

Primary Responsibilities Include

• Manage multiple projects simultaneously in a timely manner.
• Coordinate meetings, conference calls, and travel arrangements. Manage schedules.
• Communicate effectively with clients and vendors.
• Prepare reports and presentations, including advanced graphics.
• Track and process expenses, submit expense reports promptly.
• Distribute agendas, meeting materials, and record minutes.
• Perform data entry and filing.

Qualifications, Education, Certifications, and/or Other Professional Credentials

• Ability to exercise sound judgment and maintain confidentiality in a fast-paced environment.
• Deep understanding of organizational operations and managing competing priorities with minimal supervision.
• Successful experience managing multiple projects from initiation to completion.
• Strong organizational and time management skills, adaptable to shifting priorities.
• Excellent interpersonal and communication skills with a professional demeanor.
• Proficiency in coordinating complex domestic and international travel, meetings, and events.
• Advanced skills in Microsoft Office Suite and experience preparing high-quality reports and presentations with graphics.
• Experience with expense reporting, data entry, and document management with accuracy.
• Proactive problem-solving and initiative-taking abilities.
• Ability to work under pressure and handle confidential matters discreetly.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F

Note: Salary ranges are estimated; a recruiter will discuss pay upon application.

Equal Employment Opportunity

Citizens and related companies provide equal opportunities regardless of age, race, gender, disability, or other protected categories. We foster an inclusive culture where all colleagues are respected and valued. Employment decisions are based on merit and qualifications.

Why Work for Us

At Citizens, you'll find a customer-centric culture focused on helping customers and supporting communities. Join a collaborative team with opportunities for training and career growth.