Sr. Exam Management Analyst (Remote)

First American; Orlando (FL); Remote; Full time

Job summary

A leading company in mortgage servicing is seeking a Senior Exam Management Analyst to oversee regulatory exams and compliance reviews. This role involves managing documentation, coordinating with departments, and serving as a liaison with regulators. The ideal candidate will have a Bachelor's degree and 3-5 years of relevant experience, demonstrating strong analytical and communication skills. The company offers a supportive and inclusive workplace with comprehensive benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Paid sick leave

Employee stock purchase plan

Qualifications

• 3-5 years of experience responding to GSE and agency reviews.
• Strong knowledge of mortgage documentation and servicing practices.
• Working knowledge of relevant industry regulations.

Responsibilities

• Manage the internal preparation process for regulatory exams.
• Serve as the primary contact between internal stakeholders and regulatory examiners.
• Prepare internal reports for senior management on exam statuses and outcomes.

Skills

Attention to detail

Excellent oral and written communication skills

Strong interpersonal skills

Ability to handle sensitive information confidentially

Education

Bachelor's degree

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by leading practitioners in the mortgage servicing industry. We focus on providing superior technology, products, and services for the mortgage and real estate industries, supported by personalized service and support. Through continuous innovation and acquisitions, our offerings include solutions that enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also been recognized as a top workplace for women, diversity, and LGBTQ+ employees, appearing on over 50 regional best places to work lists. First American strives to be a great place to work for all.

What We Do

The Senior Exam Management Analyst manages the process for regulatory exams, rating agency reviews, third-party compliance reviews, and GSE & agency compliance reviews (USDA, FHA, GNMA, FHLMC, FNMA) from preparation to resolution. This role may involve direct interactions with regulators, agencies, and clients.

HOW YOU'LL CONTRIBUTE

1. Manage the internal preparation process for regulatory exams, ensuring all documentation, records, and information are collected and organized.
2. Coordinate with various departments to gather and verify necessary information.
3. Provide training and guidance to business partners to set expectations during the exam process.
4. Serve as the primary contact between internal stakeholders and regulatory examiners.
5. Track and resolve issues that arise during examinations to ensure a smooth process.
6. Escalate issues as needed to meet timeframes and requirements.
7. Maintain an updated repository of regulatory information for exam and due diligence purposes.
8. Prepare internal reports for senior management on exam statuses and outcomes.
9. Facilitate post-exam debriefs to review results and implement improvements.

WHAT YOU'LL BRING

1. Bachelor's degree.
2. 3-5 years of experience responding to GSE and agency reviews (FHLMC, FNMA, FHA).
3. Strong knowledge of mortgage documentation and servicing practices.
4. Working knowledge of relevant industry regulations.
5. Ability to analyze, organize, and prioritize work to meet deadlines.
6. Ability to produce accurate, detailed, high-quality work promptly.
7. Experience with GNMA Compliance Review is preferred.
8. Black Knight MSP experience is preferred.

Skills and Abilities

1. Ability to review and understand regulatory requirements and requests.
2. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
3. Proficiency with Adobe Acrobat.
4. Attention to detail.
5. Ability to handle sensitive information confidentially.
6. Excellent oral and written communication skills.
7. Strong interpersonal skills and relationship-building abilities.
8. Work with urgency.
9. Manage and meet competing deadlines.
10. Working knowledge of relevant industry regulations.

Other Duties

This job description is not exhaustive and duties may change at any time with or without notice.

Salary Range: $27.40 - $36.53 Hourly

This range is an estimate at the time of posting and pay varies based on factors such as knowledge, skills, experience, business needs, and location.

What We Offer

We embrace diversity, equity, and inclusion, supporting an authentic and inclusive workplace for all. We encourage you to bring your entire, unique self to work. First American is an equal opportunity employer. Our benefits include medical, dental, vision, 401k, PTO, paid sick leave, and other benefits like an employee stock purchase plan.