Sr. Exam Management Analyst (Remote)

First American; Fort Mill (SC); Remote; Full time

Job summary

A leading company in the mortgage servicing industry is seeking a Senior Exam Management Analyst to manage regulatory exams and compliance reviews. The role involves coordinating with various departments, providing training, and maintaining documentation for regulatory requirements. Ideal candidates will possess a Bachelor's degree and have experience in mortgage servicing practices, along with strong communication and organizational skills.

Benefits

Comprehensive benefits package

Medical, dental, vision insurance

401k

Paid time off

Paid sick leave

Employee stock purchase plan

Qualifications

• 3-5 years of experience responding to GSE and agency reviews.
• Strong knowledge of mortgage documentation and servicing practices.
• Working knowledge of relevant industry regulations.

Responsibilities

• Manage the internal preparation for regulatory exams.
• Serve as the primary contact between internal stakeholders and regulatory examiners.
• Prepare internal reports for senior management on exam status.

Skills

Detail-oriented

Excellent oral and written communication skills

Strong interpersonal skills

Ability to manage competing deadlines

Education

Bachelor's degree

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by leading practitioners in the mortgage servicing industry. We focus on providing superior technology, products, and services for the mortgage and real estate industries, supported by personalized service and support. Our continuous innovation and acquisitions enable us to offer solutions that enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned us recognition, including placement on the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also received awards as a best place to work for women, diversity, and LGBTQ+ employees, and are listed on over 50 regional best places to work lists. First American strives to be a great place to work for all.

What We Do

The Senior Exam Management Analyst manages the entire process of due diligence requests, rating agency reviews, third-party compliance reviews, and GSE & agency compliance reviews (USDA, FHA, GNMA, FHLMC, FNMA) from preparation to resolution. This role may involve direct interaction with regulators, agencies, and clients.

How You’ll Contribute

1. Manage the internal preparation for regulatory exams, ensuring all relevant documentation and records are collected and organized.
2. Coordinate with various departments to gather and verify necessary information.
3. Provide training and guidance to business partners to set expectations during the exam process.
4. Serve as the primary contact between internal stakeholders and regulatory examiners.
5. Track and resolve issues during examinations to ensure a smooth process.
6. Escalate issues as needed to meet timeframes and requirements.
7. Maintain an updated repository of regulatory information and common responses for exam and due diligence purposes.
8. Prepare internal reports for senior management on the status and outcomes of regulatory exams.
9. Facilitate post-exam debriefs to review results and implement necessary changes.

What You’ll Bring

1. Bachelor's degree
2. 3-5 years of experience responding to GSE and agency reviews (FHLMC, FNMA, FHA)
3. Strong knowledge of mortgage documentation and servicing practices
4. Working knowledge of relevant industry regulations
5. Ability to analyze, organize, and prioritize work to meet multiple deadlines
6. Ability to produce high-quality, accurate, and detailed work promptly
7. Experience with GNMA Compliance Review (preferred)
8. Black Knight MSP experience (preferred)

Skills and Abilities

1. Ability to review and understand regulatory requirements and requests
2. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
3. Proficiency with Adobe Acrobat
4. Detail-oriented with the ability to handle sensitive information confidentially
5. Excellent oral and written communication skills
6. Strong interpersonal skills and relationship-building abilities
7. Work with a sense of urgency
8. Ability to manage and meet competing deadlines
9. Working knowledge of relevant industry regulations

Other Duties

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Salary Range: $27.40 - $36.53 Hourly

This range is an estimate of the base pay at the time of posting and may vary based on factors such as experience, skills, business needs, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion as key to our success. Our People First Culture celebrates authenticity and inclusivity. We encourage you to bring your whole self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO, paid sick leave, and other benefits like an employee stock purchase plan.