Sr. Exam Management Analyst (Remote)

First American; Ohio; Remote; Full time

Job summary

A leading company in the mortgage servicing industry is seeking a Senior Exam Management Analyst to oversee due diligence requests and regulatory compliance reviews. This role involves managing the exam preparation process, liaising with departments, and ensuring compliance with industry regulations. The ideal candidate will possess a bachelor's degree and have 3-5 years of relevant experience, along with strong communication and organizational skills.

Benefits

Comprehensive benefits package

401k

PTO/paid sick leave

Employee stock purchase plan

Qualifications

• 3 - 5 years of experience responding to GSE and agency reviews.
• Strong knowledge of mortgage documentation and servicing practices.
• Working knowledge of relevant industry regulations.

Responsibilities

• Manage the internal preparation process for regulatory exams.
• Serve as the primary point of contact between internal stakeholders and regulatory examiners.
• Prepare internal reports for senior management on the status of regulatory exams.

Skills

Detail-oriented

Excellent oral and written communication skills

Strong interpersonal skills

Ability to manage competing deadlines

Proficiency with Microsoft Office Suite

Proficiency with Adobe Acrobat

Education

Bachelor's degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

The Senior Exam Management Analyst role is to manage the overall due diligence requests, rating agency reviews, third-party compliance reviews, and GSE & agency compliance reviews (USDA, FHA, GNMA, FHLMC, and FNMA) requests process from preparation to resolution. This role may require direct regulator, agency, and/or client interaction.

HOW YOU'LL CONTRIBUTE

1. Manage the internal preparation process for regulatory exams, ensuring that all relevant documentation, records, and information are collected and organized.
2. Liaise with various departments to collect and verify necessary information.
3. Provide training and guidance with business partners to set expectations during the exam process.
4. Serve as the primary point of contact between internal stakeholders and regulatory examiners.
5. Track and resolve any issues that arise during the examination process, ensuring a smooth flow of the process.
6. Escalate as needed to ensure timeframes and requirements are met.
7. Track common responses and documentation to maintain an updated repository of regulatory information often required for exam and due diligence fulfillment.
8. Prepare internal reports for senior management on the status and outcomes of regulatory exams.
9. Facilitate post-exam debriefs to review results and implement any required changes.

WHAT YOU'LL BRING

1. Bachelor's degree
2. 3 - 5 years of experience responding to GSE and agency reviews (FHLMC, FNMA, FHA) reviews
3. Strong knowledge of mortgage documentation and/or servicing practices.
4. Working knowledge of relevant industry regulations.
5. Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
6. Ability to promptly produce high-quality, accurate, and detailed work product.
7. Experience with GNMA Compliance Review is preferred.
8. Black Knight MSP experience preferred.

Skills and Abilities

1. Ability to review and comprehend regulatory requirements and requests.
2. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).
3. Proficiency with Adobe Acrobat.
4. Detail-oriented.
5. Ability to handle sensitive information with confidentiality.
6. Excellent oral and written communication skills.
7. Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
8. Work with a sense of urgency.
9. Ability to manage and meet competing deadlines.
10. Working knowledge of relevant industry regulations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Range: $27.40 - $36.53 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, support it, and thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan.