Sr Events Manager - Mountain View CA

CBRE; Mountain View (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

A leading company is seeking a Senior Events Manager for their Mountain View HQ. This pivotal role requires managing high-profile events, ensuring excellent service delivery and operational management. Qualified candidates will have extensive experience in project management and event planning, with a significant focus on client engagement and team leadership.

Qualifications

• Minimum of 4+ years in the meetings industry.
• Experience supervising and mentoring a team desired.
• Excellent communication and interpersonal skills required.

Responsibilities

• Lead all elements of event planning and management.
• Serve as key contact for clients to ensure understanding of event details.
• Manage staff and establish work schedules for events.

Skills

Project Management

Vendor Management

Event Planning

Communication

Education

Bachelor's degree in a related field

Tools

G-Suite

Microsoft Office Suite

Job description

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Join to apply for the Sr Events Manager - Mountain View CA role at CBRE

Mountain View - California - United States of America

Role Overview


The Event Manager is pivotal in delivering high-quality experience services for events for the Mountain View HQ Campus. The role's primary goal is to align operations with client needs and objectives, ensuring flawless event execution and high client satisfaction.

This role is designed for a dynamic individual capable of managing complex events, engaging with high-profile clients, and ensuring service excellence across 2000 events annually. This role combines leadership, operational management, client relationship building, and detailed event execution to create exceptional experiences.

Key Responsibilities

• Event Management:
• Lead and execute all elements of event planning and management as the primary point of contact.
• Handle Tier 1 (large, complex) and offsite events for high-profile engagements.
• Develop and communicate end-to-end event plans, engaging in curation and ideation as needed.
• Source, select, and recommend vendors for catering, decor, entertainment, and giveaways.
• Organize event logistics including set-up, staff communication, vendor management, attendee/speaker requests, and tear-down.
• Manage food and beverage services, including menu planning and catering selection.
• Support budget creation and adherence, ensuring timely request and review of invoices.
• Client Engagement & Communication:
• Serve as the key contact for clients, ensuring thorough communication and understanding of event details.
• Coordinate regular engagement to resolve complex issues and provide a positive experience.
• Develop and distribute materials that comply with client and company brand guidelines.
• Capture post-event reporting and reconciliation, providing recommendations for improvement.
• Operational Management:
• Manage a team of Meeting & Event staff who support 150 events monthly on campus
• Establish work schedules, assign tasks, cross-train staff, and develop team skills. Review staff workloads and adjust proactively to meet business demands.
• Ensure consistency in service through continuous review and improvement of processes.
• Supervisory Responsibilities:
• Provide mentorship and guidance to team members.
• Recommend recruitment, selection, corrective action, and termination of staff.
• Prepare and deliver performance appraisals.
• Model behaviors that are consistent with company values and motivate staff to attain performance goals.
• Collaborative Efforts:
• Maintain relationships with internal and external clients and vendors.
• Coordinate with company and client IT teams on technology and training needs.
• Ensure safety standards and compliance with facility/property requirements.
• Manage negotiations for contract services and ensure vendor compliance with insurance and contractual documentation.
• Administrative Duties:
• Manage operating budget and recommend annual budgets.
• Ensure billing and invoicing requirements are met.
• Deliver Service Business Continuity plans semi-annually and conduct necessary testing.
• Utilize databases and digital tools, administer SharePoint sites, and provide basic reporting.
  
  

Additional Duties

• Coordinate moves, adds, and changes (MAC) as needed.
• Deliver workplace orientation materials and training.
• Perform other duties as assigned.
  
  

Education And Experience

• Bachelor's degree (BA/BS) in a related field of work or equivalent work experience and a minimum of 4+ years working in the meetings industry in areas such as a planner, travel manager, hotel sales or similar preferred; or equivalent combination of education and experience (equivalent work experience = 2 years experience for every year of higher level education).
• Experience exercising project management skills with a focus on event planning.
• Proficient in vendor management and negotiation.
• Experience in supervising and mentoring a team.
  
  

Certifications Or Licenses

• Certified Meeting Professional (CMP) preferred.
  
  

Communication Skills

• Excellent communication and interpersonal abilities.
• Ability to comprehend, analyze, and interpret the most complex business documents.
• Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style.
• Ability to make effective and persuasive presentations on complex topics to internal and external audiences.
• Comfortable meeting and engaging with new people.
• Warm and engaging demeanor.Ability to assess circumstances, empathize and offer help.
• Utilize a high level of attention to detail as well as strong interpersonal skills.
• Have a positive attitude and a strong sense of urgency in resolving any issues that may arise.
  
  

FINANCIAL KNOWLEDGE

• Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
• Ability to manage budget creation and adherence.
• Ability to comprehend, analyze, and interpret complex documents.
• Ability to solve problems involving several options in situations.
• Requires advanced analytical and quantitative skills.
  
  

REASONING ABILITY

• Proficient with G-Suite and Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
• Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
  
  

OTHER SKILLS And ABILITIES

• Demonstrates sound judgment and problem-solving skills.
• Ability to work flexible work schedules based on office needs.
• Strong problem-solving skills.
• Highly adaptable and flexible.
• Ability to work independently with little supervision.
• Ability to work requiring significant walking or through other means of mobility.
• Ability to work in a standing position for long periods of time.
• Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs.
  
  

SCOPE OF RESPONSIBILITY

• Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results.
• Responsible for setting department deadlines.
• Errors in judgment may cause mid-term impact to co-workers, supervisor, department and/or line of business.
  
  

SAFETY


Responsibilities


Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

• Complete at a satisfactory level all required and assigned HSE training.
• Follow all activity policies and procedures, including all HSE related requirements at all times.
• Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
• Report any condition which you feel could result in an accident or injury and / or stop work if required.
  
  

As a Manager


While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:

• Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly.
• Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders.
• Support stop work authority when it is exercised in good faith.
• Communicate any / all potential workplace hazards and workplace procedures.
  
  

BONUS ELIGIBLE: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Events Manager position is $120k annually and the maximum salary for the Manager position is $140k annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more

Service line: GWS Segment

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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