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Event Technology & Registration
Reports to:
Associate Director or Director (Event Technology & Registration)
Location:
Salaried, Exempt, Fulltime
Who We Are
Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. As we look ahead to 2025 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Description
Position at Opus
Position/Title: Sr. Event Technology Project Manager
Group/Team: Event Technology & Registration
Reports to: Associate Director or Director (Event Technology & Registration)
Location: Remote, Beaverton OR, Seattle WA
Employment Type: Salaried, Exempt, Fulltime
Who We Are
Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. As we look ahead to 2025 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Sr. Event Technology Project Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.
What We Are Looking For
The Sr. Event Technology Project Manager will serve as both a lead and consultant on medium to large scale in-person and/or digital events simultaneously, including and up to marquis events with 10,000+ attendees / 200,000 digital attendees and other high-touch projects. This role is responsible for project managing event registration and digital platforms, which includes working with clients and other stakeholders to build effective event experiences (registration tools builds, digital platforms, attendee-facing event tech/tool suites), overseeing vendors, and actively managing the attendee registration process.
This role manages the digital experiences of events in their entirety, in some cases independently and in other cases leading or in conjunction with a team. This role will lead and supervise Opus employees filling event support roles on projects and ensure that planning schedules are met, budgets are balanced, Opus processes are implemented, and client needs are anticipated and exceeded.
This is a client-facing role, which will work directly alongside Opus Project Managers, Technical Architects, and Attendee Support personnel to deliver unforgettable experiences and delight our Fortune 100 & 500 corporate clientele.
YOU SHOULD HAVE
- 8+ years of experience in a relevant role, with strong preference for experience in corporate events with the following tools: Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable
- Proven experience in management of high-touch projects or events successfully from concept to execution
- Bachelor's degree from four-year institution is preferred
- Supervisor experience preferred
- Group housing management experience preferred
Essential Duties And Responsibilities
- Project manages event technology-related workstreams including, but not limited to: registration, content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service.
- Works as workstream lead on large events (approx. 10,000 in person, 200,000 digital).
- Serves as overall Opus project lead on small to mid-sized events with exclusively event technology and registration services, adaptable across roles.
- Oversees all assigned tasks on multiple concurrent projects across event types.
- Consults with clients on registration site builds, event tech configuration, and scopes custom events.
- Develops and maintains workback timelines, ensuring adherence.
- Manages documentation and content for registration websites and attendee-facing event tech tools.
- Demonstrates proficiency in digital platforms and tools; understands functionality, user experience, and troubleshooting.
- Understands key areas of event registration (housing, customer service) and represent these workstreams to clients as an Opus team lead
- Leads and documents complex client and team meetings; includes leading platform demos.
- Participates in sales demos and technical discussions within area of expertise.
- Delivers projects within time and budgetary requirements.
- Leads and contributes to internal training; recommends process and resource improvements.
- Oversees complex onsite registration setups, including kiosks, badge printers, and giveaways.
- Develops attendee support plans; badge security plans; creates risk mitigation strategies.
- Supervises onsite teams and serves as client contact.
- Acts as an event supervisor for employees in area of focus; may manage direct reports.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong critical thinking, organizational, analytical and problem-solving skills.
- Effectively manages time to meet deadlines and support team deliverables.
- Confident communicator with strong verbal, written, and presentation skills.
- Skilled at prioritizing multiple projects in high-pressure, fast-paced environments.
- Adaptable to last-minute changes and frequent interruptions.
- Always maintains confidentiality and professionalism.
- Collaborative and able to work effectively with colleagues, clients, and vendors.
- Self-motivated and resourceful; proactively manages own learning and development.
- Provides constructive feedback in a professional manner.
- Adaptable to multiple technology platforms and suites (e.g., Microsoft and Google tools, Slack, Zoom, various file share systems)
- Strong language skills for business correspondence, executive summaries/presentations, and presenting to diverse audiences.
- Solid math skills, for analyzing event data and supporting budget management and reconciliation.
- Interpret and respond to varied instructions and solve non-standard problems.
Travel And Flexible Schedule Required
This position requires travel to attend events worldwide. Air travel and overnight stays are required. There will occasionally be the need to work outside of standard business hours.
What You Can Expect In Return
- Full time position
- Opportunities for growth and development
- Health & Dental Insurance (choice of plans)
- 100% Employer paid short-term disability and life
- insurance
- Opportunity to elect additional life insurance and LTD
- insurance at employee expense
- Paid parental leave
- Opportunity to contribute pre-tax dollars to flexible
- spending accounts
- 401(K) with employer match
- Flexibility in work schedules
- Generous time off
How We’ll Take Care Of You
Our job titles may span more than one career level. The starting salary for this role is between $78,000 and $90,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.
NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you’re excited about this role, but your past experience doesn’t align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.
PHYSICAL REQUIREMENTS:
Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Other Duties And Acknowledgement
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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