Event Services Assistant

asmglobal; Grand Rapids (MI); On-site; USD 18,000 - 24,000; Part time

Job summary

Legends Global is seeking an Event Services Assistant to support daily operations at DeVos Place in Grand Rapids. This part-time, on-site role reports to the Event Manager and encompasses administrative tasks, site visits, and event support.

You will organize files and calendars, assist with meetings, provide receptionist support, cover expo and ballroom spaces, liaise with clients, and help coordinate 1–3 events monthly, with a collaborative, respectful team culture.

Qualifications

• High School diploma or G.E.D. required.
• Two years related administrative experience preferred.
• Hospitality background is a plus.

Responsibilities

• Organizes, updates, and maintains file systems, calendars, and other records for Event Services.
• Assists with site visits and tours when appropriate.
• Attend weekly staff and event meetings.
• Receptionist support when needed.
• Show coverage for the expo floor, ballroom events, and meeting space as scheduled.
• Operates radio and dispatch system in professional and courteous manner.
• Liaison to clients for basic information.
• Supports Event Manager with day-to-day operations.
• Assists with other duties as assigned such as fire inspections and room conversions.
• Provides support to Sales and Event Services Department.
• Coordinates 1 to 3 events per month.

Skills

Task prioritization

Multi-tasking

Communication

Problem solving

Organizational skills

Office equipment operation

Education

High School diploma or G.E.D.

Two years related administrative experience

Hospitality background is preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

POSITION: Event Services Assistant

DEPARTMENT: Event Services

REPORTS TO: Event Manager

FLSA STATUS: Non-exempt, hourly

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

Essential Duties and Responsibilities

(Other duties may be assigned)

• Organizes, updates, and maintains file systems, calendars, and other records for Event Services.
• Assists with site visits and tours when appropriate.
• Attend weekly staff and event meetings.
• Receptionist support when needed.
• Show coverage for the expo floor, ballroom events, and meeting space as scheduled.
• Operates radio and dispatch system in professional and courteous manner.
• Liaison to clients for basic information.
• Supports Event Manager with day-to-day operations.
• Assists with other duties as assigned such as fire inspections and room conversions.
• Provides support to Sales and Event Services Department.
• Coordinates 1 to 3 events per month.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School diploma or G.E.D.

• Two years related administrative experience
• Hospitality background is preferred

Skills and Abilities

• Ability to use all office equipment, computer, calculator, copy machines.
• Ability to prioritize tasks and to handle multiple tasks at a time.
• Good communication, problem solving and organizational skills.

Computer Skills

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Background in industry standard software systems a plus but not required. Ability to use is preferred but not required.

WORKING CONDITIONS

Location: On Site – Part time, DeVos Place

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit or stand for long hours; type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence. Being present on the show floor requires the ability to stand for long periods of time as well as strength to occasionally set tables and chairs.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.