Event Manager

ASM Global LLC.; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Legends Global is seeking an Event Manager to provide professional client services in planning, organizing and managing events at our facility. The role involves coordinating with internal departments and service contractors, producing BEOs and menus, and guiding clients through contracts and timelines.

The ideal candidate will have a bachelor’s degree and 5+ years of experience in convention centers or large hotels, with strong organizational and communication skills.

Qualifications

• Bachelor's degree and 5+ years in convention center or large hotel events.
• Excellent organizational and interpersonal abilities.
• Experience creating menus/BEOs and managing larger events.

Responsibilities

• Oversees all aspects of facility operations related to events and communicates with managers.
• Produce approved BEOs for each event and create customized menus for Food & Beverage.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with service contractors for assigned meetings and events.
• Guides clients in preparation of events by interpreting contract provisions and policies.
• Keeps clients informed of deadlines, floor plans, insurance, payments and details.
• Prepares cost estimates and ensures all costs are paid before events.
• Delivers clear, concise communication of requirements to operations teams.
• Assists in scheduling operational set-ups and monitors facility set-up.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events and maintains client contact for success.
• Greets clients on arrival and stays with them during the event.
• Follows up on client requests and issues promptly.
• Attends planning and other meetings in support of facility operations.
• Acts as manager on duty as required.

Skills

Organizational skills

Planning skills

Interpersonal skills

Multitasking

Problem-solving

Presentation skills

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Microsoft Office

Event software (room diagrams)

Job description

Summary: The Event Manager provides professional client services support in the planning, organization and management of events within the facility, and monitoring the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing personally or through subordinates the following duties:.

Essential Duties and Responsibilities

• Oversees all aspects of facility operations related to events by communicating with Senior Operations Manager and Food and Beverage Manager.
• Produce approved Banquet Event Orders (BEO’s) for each event and ability to create customized menus for Food & Beverage.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with the various service contractors for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements, payment schedules and other relevant details.
• Prepares cost estimates and ensures all costs are paid before the event takes place.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.
• Assists in scheduling operational set-ups to provide equipment or service needs.
• Monitors facility set-up when necessary and communicates all issues with respective managers.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events.
• Greets client upon arrival and stays with client during the duration of their event.
• Follows-up on all client requests, concerns, and problems in a timely manner.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Serves as manager on duty as required.

Other duties may be assigned.

Supervisory Responsibilities

The Event Manager carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include communicating with General Manager and Managers of other departments to ensure a successful event.

Qualifications

• Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; 5+ years related experience in the convention center and/or large hotel hospitality industry with experience managing large events/conventions; Experience creating menus for clients and BEO’s; Working knowledge of the principles of hospitality management, facility management, services and equipment for a similar facility.
• Skills and Abilities: Excellent organizational, planning and interpersonal skills; Good written and verbal skills; Ability to prioritize multiple projects/multitasking; Demonstrate problem-solving and communication skills; Supervisory experience preferred; Professional presentation, appearance and work ethic.
• Computer Skills: Knowledge using Microsoft Office and event software for drawing room diagrams.
• Other Qualifications: Ability to work under limited supervision and to interact with all levels of staff including management; Ability to work long and irregular hours that may vary due to functions and will include day, evening, weekends and holidays.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.