Event Services Assistant

ASM Global-SMG; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

ASM Global-SMG is seeking an Event Services Assistant to support the Event Services team at DeVos Place in Grand Rapids, MI. This part-time, on-site role handles administrative tasks, event coordination, and receptionist duties, ensuring smooth operations for multiple events each month.

Responsibilities include managing calendars, assisting with site visits, attending weekly staff meetings, and providing liaison support to clients and the Sales/Event Services Department.

Qualifications

• High school diploma or GED required.
• Two years of related administrative experience preferred.
• Hospitality background is a plus.

Responsibilities

• Organize and maintain file systems, calendars and records for Event Services.
• Assist with site visits and tours as needed.

Skills

Customer service

Communication

Multitasking

Office software

Education

High School diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

POSITION: Event Services Assistant DEPARTMENT: Event Services REPORTS TO: Event Manager FLSA STATUS: Non-exempt, hourly

THE ROLE

Essential Duties and Responsibilities (Other duties may be assigned)

• Organizes, updates, and maintains file systems, calendars, and other records for Event Services.
• Assists with site visits and tours when appropriate.
• Attend weekly staff and event meetings.
• Receptionist support when needed.
• Show coverage for the expo floor, ballroom events, and meeting space as scheduled.
• Operates radio and dispatch system in professional and courteous manner.
• Liaison to clients for basic information.
• Supports Event Manager with day-to-day operations.
• Assists with other duties as assigned such as fire inspections and room conversions.
• Provides support to Sales and Event Services Department.
• Coordinates 1 to 3 events per month.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High School diploma or G.E.D. Two years related administrative experience Hospitality background is preferred.

Skills and Abilities Ability to use all office equipment, computer, calculator, copy machines. Ability to prioritize tasks and to handle multiple tasks at a time. Good communication, problem solving and organizational skills.

Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Background in industry standard software systems a plus but not required. Ability to use is preferred but not required.

WORKING CONDITIONS

Location: On Site – Part time, DeVos Place

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit or stand for long hours; type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence. Being present on the show floor requires the ability to stand for long periods of time as well as strength to occasionally set tables and chairs.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.