Sr. Epic Analyst (Professional Billing Certified)

Highspring (Formerly MorganFranklin Consulting); Nashville (TN); Remote; USD 70,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Senior Epic Analyst to enhance healthcare technology solutions. In this role, you will configure and support Epic EHR applications, manage client requests, and lead application builds for upgrades. Join a dynamic team dedicated to delivering exceptional service and making a significant impact in the healthcare sector. This position offers the chance to work remotely while collaborating with industry leaders to solve complex challenges. If you are passionate about healthcare IT and eager to contribute to meaningful projects, this opportunity is perfect for you.

Qualifications

• 3+ years experience in healthcare settings, proficient in healthcare policies.
• Professional Billing Certification required for the role.

Responsibilities

• Primary analyst for Epic maintenance, build, and configuration.
• Manage client trouble tickets and requests, ensuring accurate documentation.

Skills

Healthcare Policies

Client Relationship Management

Epic EHR Software

Technical Communication

Education

Bachelor's Degree

Job description

Sr. Epic Analyst (Professional Billing Certified)

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Sr. Epic Analyst (Professional Billing Certified)

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Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world's most valuable Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team - Healthcare IT Services

Highspring enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

Formerly known as Pivot Point Consulting, we are currently ranked #1 Best in KLAS: Managed IT Services and #1 Best in KLAS: Technical Services, and has been repeatedly recognized as a top performer by KLAS in multiple categories, including Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020.

Your Impact

The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.

Duties and Responsibilities:

• Serves as primary analyst for Epic maintenance, build, and configuration
• Manages client trouble tickets and requests, ensuring accurate documentation and resolution
• Leads application build for Epic upgrades and handles Nova Note Review and Build
• Implements testing procedures and supports go-live activities in a command center setting
• Proactively identifies areas for improvement, mentors junior analysts, and fosters strong client and peer relationships
  
  

What Do You Need to Succeed?

Minimum Qualifications

• Bachelor's Degree required
• Minimum of 3 years' experience in a healthcare setting required
• Proficiency in healthcare policies, procedures and information systems required
• Professional Billing Certification Required
  
  

Desired Competencies:

• Accountability- Holding self and others accountable to meet commitments
• Communicates Effectively- Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
• Customer Focus- Builds strong relationships and delivers customer-centric solutions
• Optimizes Work Processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Tech Savvy- Anticipates and adopts innovations in business-building digital and technology applications
  
  

Location: 100% Remote

Travel Requirements: Less than 5% (almost no travel)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Technology, Information and Internet

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