Sr. Epic Analyst (Willow Certified)

Highspring (Formerly MorganFranklin Consulting); Nashville (TN); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Epic Analyst to enhance healthcare IT services. In this pivotal role, you will configure and manage Epic EHR applications, ensuring optimal performance for healthcare clients. You will tackle maintenance tasks, lead upgrades, and support go-live activities, all while fostering strong relationships with clients and mentoring junior analysts. This fully remote position offers a unique opportunity to drive significant improvements in healthcare technology, making a real impact on patient care. Join a dynamic and collaborative team committed to excellence and innovation in the healthcare sector.

Qualifications

• 3+ years of experience in a healthcare setting required.
• Willow Certification is mandatory for this role.

Responsibilities

• Manage Epic maintenance, build, and configuration tasks.
• Lead application build for Epic upgrades and handle client requests.

Skills

Epic Configuration

Healthcare Policies

Client Relationship Management

Documentation

Testing Procedures

Education

Bachelor's Degree

Tools

Epic EHR Software

Job description

Join to apply for the Sr. Epic Analyst (Willow Certified) role at Highspring (Formerly MorganFranklin Consulting)

6 days ago Be among the first 25 applicants

Join to apply for the Sr. Epic Analyst (Willow Certified) role at Highspring (Formerly MorganFranklin Consulting)

Get AI-powered advice on this job and more exclusive features.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world's most valuable Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team - Healthcare IT Services

Highspring enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

Formerly known as Pivot Point Consulting, we are currently ranked #1 Best in KLAS: Managed IT Services and #1 Best in KLAS: Technical Services, and has been repeatedly recognized as a top performer by KLAS in multiple categories, including Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020.

Your Impact

The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.

Duties and Responsibilities:

• Serves as primary analyst for Epic maintenance, build, and configuration
• Manages client trouble tickets and requests, ensuring accurate documentation and resolution
• Leads application build for Epic upgrades and handles Nova Note Review and Build
• Implements testing procedures and supports go-live activities in a command center setting
• Proactively identifies areas for improvement, mentors junior analysts, and fosters strong client and peer relationships
  
  

What Do You Need to Succeed?

Minimum Qualifications

• Bachelor's Degree required
• Minimum of 3 years' experience in a healthcare setting required
• Proficiency in healthcare policies, procedures and information systems required
• Willow Certification Required
  
  

Desired Competencies:

• Accountability- Holding self and others accountable to meet commitments
• Communicates Effectively- Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
• Customer Focus- Builds strong relationships and delivers customer-centric solutions
• Optimizes Work Processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Tech Savvy- Anticipates and adopts innovations in business-building digital and technology applications
  
  

Location: 100% Remote

Travel Requirements: Less than 5% (almost no travel)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Highspring (Formerly MorganFranklin Consulting) by 2x

Get notified about new Senior Healthcare Analyst jobs in Nashville, TN.

Clinical Policy and Payment Integrity Specialist

Sr. Epic Analyst (Orders/Inpatient Certified)

Sr. Epic Analyst (Professional Billing Certified)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.